Services

LifeSize Assurance Services

The LifeSize® Assurance Services program provides a core suite of services designed to select, deploy, and provide ongoing support for the LifeSize products that meet the needs of your enterprise, small and medium business, or educational facility. Assurance Services provide investment protection, extend the use of your LifeSize product, and optimize your installation for insured quality to your end-user base. From pre-sales evaluation, installation services, to ongoing technical support, LifeSize Assurance Services guarantees the ongoing success of your organization through the use of LifeSize voice and video communications equipment.

Lifesize Assurance Maintenance Services

• Ensure your technology investment; includes both hardware and software warranty.
• Receive e-mail notification when new software updates become available.
• Obtain product support for software up to five years after product "end of life".
• Access both current and previous software releases.
• Receive software upgrades for new functionality, standards, and features as they are available.
• Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes.
• Warranty extension
• Receive expedited replacement parts; parts are dispatched on the day your request is submitted.
• Avoid service costs for sending parts directly to your business or designated location.

LifeSize Assurance Remote Installation Services

• Pre-installation consultation on critical path components
• Optimize Room layout and lighting.
• Optimize display technologies
• Network topology evaluation and configuration.
• Attain installation assistance via telephone or video from Lifesize trained professionals.
• Receive basic training on end user and administrative functions for the LifeSize products you have selected.

LifeSize Assurance Onsite Installation Services

• Global deployment services
• Professional services and pre-installation consultation on critical path components.
• Room layout and lighting.
• Optimal display technologies
• Network topology options and configuration.
• Available installation of Lifesize Video Systems and Infrastructure equipment.
• Onsite technicians for installation and testing from Lifesize trained professionals.
• Receive basic training on end user and administrative functions for the LifeSize products you have selected.

For more information please ask your reseller or LifeSize Sales Representative about this program.

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