Warranty

Support even when you don’t know you need it.

Every Lifesize video conferencing product comes with a standard 12-month warranty that covers replacement of faulty equipment and patches for your current version of software.

The added protection of Assurance Maintenance Services

Adding our Assurance Maintenance Services (AMS) gives you everything you need to keep your Lifesize video conferencing products running at peak performance. It’s ongoing maintenance and product replacement of your hardware and software; complete access to updates and enhancements; and live, trained and certified people to help you.

Contact Us to purchase or renew your AMS today.

Warranty

AMS plan benefits

  • Complete coverage of all your Lifesize hardware and software
  • Dedicated support by professionals we train and certify
  • Software and firmware that is always up to date
  • Optimized performance from your system
  • Reduction in costly service calls and system downtime

Get complete product coverage

An AMS plan protects all hardware and software in your Lifesize solution. This means that, regardless of the Lifesize video conferencing product component that caused your issue, we’ll quickly identify, diagnose and resolve it.

Video conferencing service plan terms

AMS plans can be purchased in yearly increments from one to three years. Plans are easy to set up and renew. It’s the best way to protect your investment and your bottom line from costly repairs.

If your plan is expired, you’ll need to renew it to get support or update your software. It’s easy, though—just contact your authorized Lifesize partner or contact us directly.