Your Lifesize products will run at their best when you keep them current. To make sure yours is up to date, you can download software updates here. To activate your video conferencing software download, log in to your account below. If you’re new to Lifesize, you must first create an account. Once it’s active, you’ll be able to download software, and you’ll be registered to get software update notifications.
Please note: You need a current maintenance agreement to access product updates. If yours isn’t current, contact your authorized Lifesize partner or email us directly at Service Renewals.
Software Version 2.0.10 for Lifesize Icon Video Systems
This release resolves the Lifesize UVC Manager interop issue related to the Poodle vulnerability. It replaces Software Version 2.0.9, which resolved the Shellshock Bash vulnerability and fixed some minor bugs. It also replaces Software Version 2.0.8 due to upgrade issues.
NOTE: Customers currently on version 2.0.8 must downgrade to the previous build in order to upgrade to 2.0.10.
Lifesize recommends that all Lifesize Icon Series customers upgrade to Software Version 2.0.10 immediately. Release notes are available on the Lifesize website
Mitigating H.323/SIP Attacks (November 2014)
There are reports of automated bots making H.323/SIP attacks on video systems, from all manufacturers, across the Internet. The observed behavior is a rapid succession of calls received to the video system. To protect your video systems from these attacks we recommend that they be deployed on a private IP and registered to either Lifesize Cloud or Lifesize UVC ClearSea. Video systems that are deployed in this fashion have not been affected by these attacks.
Software Version 5.0.3 for Lifesize 220 Video Systems (November 2014)
This release resolves the Shellshock Bash and Poodle vulnerabilities and fixes some minor bugs and provides support for local PBX with Lifesize Cloud, plus other minor bug fixes. Lifesize recommends that all Lifesize 220 Series customers upgrade to this version immediately. Release notes are available on the Lifesize website
Software Version 2.0.9 for Lifesize Icon Video Systems (November 2014)
This release resolves the Shellshock Bash vulnerability and fixes some minor bugs. It also replaces Software Version 2.0.8 due to upgrade issues.
Customers that successfully upgraded to Software Version 2.0.8 are strongly advised to refer to the 2.0.9 release notes for instructions on how to downgrade from 2.0.8 and then upgrade to 2.0.9.
Lifesize recommends that all Lifesize Icon Series customers upgrade to Software Version 2.0.9 immediately. Release notes are available on the Lifesize website.
POODLE Vulnerability (October 2014)
Lifesize has been working to assess the impact for our customers in the wake of the disclosure of the POODLE vulnerability (CVE-2014-3566). We have determined that many of our products may be vulnerable and will be updating our software. In the interim, we recommend you test and fix your browser. Information for mitigation is available in our full POODLE Status/Response Report.
Shellshock Vulnerability (September 2014)
Lifesize has been working to assess the impact for our customers in the wake of the disclosure of the Shellshock vulnerability (CVE-2014-6271 and CVE-2014-7169). We have run several vulnerability scanners against our products and have not found any of our products to be vulnerable. For additional details please download our full Shellshock Status/Response Report.
Software Version 5.0.1 for Lifesize 220 Video Systems (September 2014)
This release applies improvements to the performance of the original Lifesize Phone, plus other minor bug fixes. Lifesize recommends that all Lifesize 220 Series customers upgrade to this release immediately.
Software Version 2.0.5 for Lifesize Icon Video Systems (September 2014)
This new release includes improvements to the REST API and the introduction of the new command line interface (CLI), as well as security and bug fixes. Lifesize recommends that all Lifesize Icon Series customers upgrade to this version immediately.
Software Version 5.0 for Lifesize 220 Video Systems (September 2014)
This release enables Lifesize 220 Series (Express, Team and Room) systems to pair with Lifesize Cloud and gain the benefits of the Connected Experience. It is recommended that all Lifesize 220 Series customers upgrade to this release immediately.
Lifesize UVC Platform Version 1.4 (September 2014)
This release includes SNMP support for management, enhancements to the Lifesize UVC Capacity Planner, a new time zone, security and vulnerability fixes, and other minor fixes.
Lifesize UVC Platform 1.4 includes:
- Lifesize UVC ClearSea Server version 4.0.6, including minor fixes. This release also includes Desktop Client v. 8.2.13. Mobile Client v. 8.2.13 is available for download on Google Play for Android devices, on the Amazon Appstore for Android for Kindle Fire HD, and on the Apple App Store for iOS devices.
- Lifesize UVC Multipoint version 1.6.5, including minor fixes.
- Lifesize UVC Video Center version 2.2.8, including minor fixes.
- Lifesize UVC Manager and Lifesize UVC Manager Proxy version 1.3, including SNMP forwarding, support for Lifesize Icon 800, and other fixes.
- Lifesize UVC Transit Server and Client version 4.1.6, including minor fixes.
- Lifesize UVC Access version 1.5.6, including minor fixes.
Customers who have purchased any Lifesize UVC application and want to upgrade to the latest version should download Lifesize UVC Platform version 1.4 - use the existing Lifesize UVC application serial numbers to access.
Software Version 2.0.1 for Lifesize Icon Video Systems (July 2014)
This new release improves the overall quality of Lifesize Icon video systems. Lifesize recommends that all customers upgrade to this version immediately.
Software Version 4.12.3 for Lifesize 220 Video Systems (July 2014)
This new release resolves the 4.12.1 upgrade issue affecting Lifesize Phone. It is recommended that all customers upgrade to this version immediately.
Lifesize Bridge Version 2.3.1 (July 2014)
This latest release includes improvements and minor fixes.
Software Version 2.0 for Lifesize Icon (June 2014)
This new release enables Lifesize Icon room video systems to connect to Lifesize Cloud. This rich set of new features includes pairing, shared directory, call escalation, firewall traversal and automatic software updates. Also included in this release are new presentation layout, SNMP support and IP-PBX registration in Integrated Mode.
Lifesize UVC Platform Version 1.3 (May 2014)
This latest release includes support for the new Lifesize UVC 3380 hardware, an updated Lifesize UVC Capacity Planner and other minor fixes.
Lifesize UVC Platform 1.3 includes:
- Lifesize UVC ClearSea Server version 4.0.5, including minor fixes. The desktop client included in this server release is Lifesize ClearSea Client 8.2.10.
- Lifesize UVC Multipoint version 1.6.3, including minor fixes for improved performance.
- Lifesize UVC Video Center version 2.2.7, including minor fixes.
- Lifesize UVC Manager and Lifesize UVC Manager Proxy version 1.2.3, including minor fixes.
- Lifesize UVC Transit Server and Client version 4.1.5, including minor fixes.
- Lifesize UVC Access version 1.5.5
Heartbleed Bug (April 2014)
Lifesize has been working to assess the impact for our customers in the wake of the disclosure of the Heartbleed Bug (CVE-2014-0160) on April 7. We are responding to this critical vulnerability in OpenSSL’s handling of heartbeat packets and are conducting a comprehensive security review in response.
The general assessment related to this bug is that the only confirmed products with vulnerability are Lifesize UVC ClearSea Server and Lifesize ClearSea Client.
Lifesize UVC ClearSea Server Version 4.0.4 (April 2014)
This release includes an update to OpenSSL version 1.0.1g to address the Heartbleed vulnerability on both Server and Desktop Client (v. 8.2.10).
Already a Lifesize Cloud customer and looking for the Lifesize Cloud app? Visit our Lifesize Cloud Software Download page to download the Lifesize Cloud app for your laptop (Mac or Windows), tablet or smartphone (iOS, Android or Amazon).
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If you use Lifesize Cloud, you don’t need to worry about these updates. Your software updates automatically, so it’s always up to date. Additional update information is available on the Lifesize Cloud What's New page
Lifesize Cloud App (November 2014)
In this release we provide several exciting enhancements: Lifesize 220 Series users who have connected their video systems to Lifesize Cloud can now place audio calls via local PBX; call usage information for all users and rooms is now available in the web console dashboard; we have optimized the landing page to join a meeting, added local telephone dial-in numbers for Russia and Cyprus, and account managers can choose how much bandwidth to allocate to tunneled calls through port 443.
Lifesize Cloud App (October 2014)
In this release we unveil the Lifesize Cloud dashboard as part of the web console. Now account managers can get in-depth reporting on statistics like user and room participation as well as call and device usage, all in one place. This type of insight can help them manage their account and see the real return of investment on Lifesize Cloud. And it’s all included in their Lifesize Cloud subscription. We also now offer crisp, crystal-clear 1080p data sharing on our Lifesize® Icon™ room video systems.
Lifesize Cloud App 9.0.68 (September 2014)
In this release additional local telephone numbers provide dial-in support for users and meetings in 40+ countries, account managers can now access additional account, user and device information from the web console, and we provide enhanced security and firewall traversal over port 443 so PC/Mac apps can traverse virtually any network.
Lifesize Cloud App 9.0.60 (September 2014)
In this release Lifesize® 220™ Series video systems (Lifesize® Room 220™, Lifesize® Room 220i™, Lifesize® Team 220™, Lifesize® Express 220™) can now be paired to Lifesize Cloud providing the wonderful benefits of the service like: quick and easy setup, shared directory and virtual meeting rooms, automatic software updates, and call escalation for group calls with up to 25 participants. We also now offer the ability to assign multiple account managers via the web console.
Lifesize Cloud App 9.0.54 (August 2014)
In this release Windows users will now be able to select one of their open application windows or their desktop to share as a presentation. Account Managers can now access the MSI installer for the Windows app from the Advanced Settings page in the Web Console. This allows administrators to distribute the installer with their IT tools. Additional improvements and minor fixes are also included.
Lifesize Cloud App 9.0.44 (July 2014)
In this release users can experience the most vivid, realistic video quality on the market with up to p60 group video calls on Lifesize Icon room video systems, and Account Managers can centrally manage all registered video systems via the Web Console.
Lifesize Cloud App 9.0.40 (July 2014)
In this release Mac users can now add, edit and delete personal contacts in the directory; Windows users can now see the number of participants in their call; and everyone can view and subscribe to Lifesize Cloud status updates and update their own user profile.
Lifesize Cloud App 9.0.32 (June 2014)
In this release several new features enhance the Windows app user experience including the ability to: invite a guest; join a meeting as a guest; and add, edit and delete meetings.
Lifesize Cloud App 9.0.29 (June 2014)
In this release the Account Manager now has the ability to change their email address in the Web Console, giving companies the ability to change account managers quickly and easily. This release also installs .NET v4.5.1 before installing the Lifesize Cloud app on Windows laptops providing a simplified installation experience. Additional improvements and minor fixes are also included.