Posts Categorized: Cloud

What Is Customer Obsession?

I’m often asked to explain the difference between “customer service” and “Customer Obsession.” My simple answer is that customer service is a function of operating a business, while Customer Obsession requires a complete shift in the way we think about our customer relationships. At Lifesize, Customer Obsession is the foundation of our business and one… Continue ReadingBest Practices, Changing the Way the World Communicates, Cloud, Customer/Case Study, Features, Lifesize, People

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Chatting All Things Cloud with Cloud Moves TV at Cloud Expo

Cloud Expo is a wrap for 2016. Once again, it was another fantastic event as we got to hear over 500 industry leaders, including Deloitte, British Gas, the Home Office and Adidas-Group, discuss key business and technology topics surrounding the cloud. Our exhibit showcased Lifesize® Cloud and the latest Lifesize® Icon™ HD camera systems in… Continue ReadingCloud, Features, Lifesize

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Extending the Reach of Healthcare with Lifesize Video Conferencing

The Texas Back Institute is one of the largest freestanding spine centers in the world with more than 200 employees and over a dozen clinics throughout the greater Dallas/Fort Worth, Texas, area. To help extend their care to patients unable to travel, physicians have started offering video consultations. We sat down with Jared Bares, IT… Continue ReadingCloud, Customer/Case Study, Healthcare, Lifesize

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How Cloud Video Conferencing Helps Build Relationships In Times of Growth

First Names Group is a global, independent provider of trust, corporate and fund administration services. After acquiring multiple businesses into their company network, they needed a new way to accommodate collaboration between clients and employees regardless of location or time zone. Management off-sites are too costly, too inefficient and too infrequent to maintain true connected… Continue ReadingCloud, Customer/Case Study, Lifesize, Partners

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The Importance of Interoperability

Imagine if your iPhone® could only communicate with other iPhones and all of your friends, family members and colleagues with Android™ phones were totally unreachable without your having to purchase an additional (expensive) product to talk to them. In today’s world, that type of scenario for mobile calling is unimaginable. Unfortunately, the video communications world… Continue ReadingCloud, Features, Industry, Lifesize, Mobility, Partners, People, Products, Technology, Trends, Unified Communications

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Continuing the Conversation Beyond the Meeting

If you are like me, you recognize that conference room standing team meetings are necessary to track progress, eliminate ambiguity and keep projects moving forward – or at least you recognize that’s their intention. But as attendees sit there (im)patiently while others discuss their issues and problems, striving to stay alert and attentive, there are… Continue ReadingCloud, Features, Lifesize, Technology

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