Posts Categorized: Customer/Case Study

Florida Parks Agency Uses Lifesize for Scalable, Easy-To-Use Video Conferencing

The Florida Department of Environmental Protection (FDEP) is the state’s lead agency for environmental management and stewardship of air, water and land. Florida’s environmental priorities include developing a consistent and effective regulatory process, ensuring the quality and quantity of the state’s water resources and increasing access to Florida’s award-winning state parks. Lifesize® Cloud video conferencing… Continue ReadingBest Practices, Cloud, Customer/Case Study, Lifesize

FDEP uses Lifesize Video Conferencing

What Is Customer Obsession?

I’m often asked to explain the difference between “customer service” and “Customer Obsession.” My simple answer is that customer service is a function of operating a business, while Customer Obsession requires a complete shift in the way we think about our customer relationships. At Lifesize, Customer Obsession is the foundation of our business and one… Continue ReadingBest Practices, Changing the Way the World Communicates, Cloud, Customer/Case Study, Features, Lifesize, People


Extending the Reach of Healthcare with Lifesize Video Conferencing

The Texas Back Institute is one of the largest freestanding spine centers in the world with more than 200 employees and over a dozen clinics throughout the greater Dallas/Fort Worth, Texas, area. To help extend their care to patients unable to travel, physicians have started offering video consultations. We sat down with Jared Bares, IT… Continue ReadingCloud, Customer/Case Study, Healthcare, Lifesize


WTF (Why The Face) and Other IT Reactions to Video Conferencing

We get a mix of reactions from IT pros when we present the idea of an easy-to-manage video conferencing solution. And for good reason—for the better part of a decade, video conferencing was an infrastructure headache that required persistent monitoring and hand-holding just to keep it working. For the believers, the introduction to cloud video… Continue ReadingCloud, Customer/Case Study, Features, Lifesize, Miscellaneous, People, Trends


Place Your bets

Evolution Gaming specializes in providing immersive casino gaming experiences via real-time streaming from live studios. They’re the world’s largest b2b live casino provider focused on regulated markets and service online sites like William Hill®, 888poker™ and Unibet®. This multinational gaming corporation has offices in Latvia, Malta, Sweden and the UK as well as satellite studios… Continue ReadingCloud, Customer/Case Study, Lifesize, Travel


How an intellectual property specialist group collaborates over video

The GEVERS Group is an international intellectual property specialist focused on the protection, management and exploitation of intellectual property rights, such as patents, trademarks, designs and domain names. They operate in over 180 countries across the globe with five offices in Belgium, three in France and two in Switzerland—employing over 250 people in total. We… Continue ReadingCloud, Customer/Case Study, Lifesize, Travel