Posts Categorized: Lifesize

What Is Customer Obsession?

I’m often asked to explain the difference between “customer service” and “Customer Obsession.” My simple answer is that customer service is a function of operating a business, while Customer Obsession requires a complete shift in the way we think about our customer relationships. At Lifesize, Customer Obsession is the foundation of our business and one… Continue ReadingBest Practices, Changing the Way the World Communicates, Cloud, Customer/Case Study, Features, Lifesize, People

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Productivity Tips from the Meeting Experts at Lifesize

We recently surveyed the Lifesize user base to learn more about the connection between video conferencing and productivity. Not surprisingly (at least to us), 98% of respondents agreed with the sentiment that improved communication and collaboration lead to improved productivity. By adding video conferencing to the meeting, relationships were marked as improved, the time required… Continue ReadingBest Practices, Lifesize, People, Trends

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Chatting All Things Cloud with Cloud Moves TV at Cloud Expo

Cloud Expo is a wrap for 2016. Once again, it was another fantastic event as we got to hear over 500 industry leaders, including Deloitte, British Gas, the Home Office and Adidas-Group, discuss key business and technology topics surrounding the cloud. Our exhibit showcased Lifesize® Cloud and the latest Lifesize® Icon™ HD camera systems in… Continue ReadingCloud, Features, Lifesize

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[SURVEY] Lifesize Collaboration and Productivity

[Note from the editor] Thanks to everyone that participated in the survey! We’ve stopped taking submissions but we’ll be sharing the results on the blog soon. Be sure to subscribe for some new infographics on our findings.   Spare a second for a Lifesize survey? It’s only 15 questions long (none of those twenty-part questions that… Continue ReadingLifesize, Miscellaneous, Trends

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Help Lifesize Celebrate Earth Day!

Happy Earth Day! Today we celebrate global environmental causes and reflect on the bounty and fragility of our sweet mama Earth. In school, we learned to recycle, reduce and reuse. Now, we’re looking at the impact that air travel has on our planet and focusing on some small adjustments we can make in our day-to-day… Continue ReadingChanging the Way the World Communicates, Green, Lifesize, Travel, Trends

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Extending the Reach of Healthcare with Lifesize Video Conferencing

The Texas Back Institute is one of the largest freestanding spine centers in the world with more than 200 employees and over a dozen clinics throughout the greater Dallas/Fort Worth, Texas, area. To help extend their care to patients unable to travel, physicians have started offering video consultations. We sat down with Jared Bares, IT… Continue ReadingCloud, Customer/Case Study, Healthcare, Lifesize

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