The use of video conferencing software on a personal computer, smartphone, or tablet has the potential to change the way companies do business, and with video conferencing getting easier and easier to use, you may be thinking about jumping on the bandwagon yourself. But even as products across the market are improving, it’s still important to carefully assess your company’s particular needs and the capabilities of the systems you’re considering before making a final decision.
So just what should you be looking for in a mobile video conferencing solution? Let’s take a look at a few key elements.
- Device Support. If you are looking to deploy a mobile video conferencing solution across your organization, it is vital that the solution supports as many PC, Mac, iOS and Android devices as possible. With BYOD surging in popularity with each passing year, consider a desktop and mobile solution that has the broadest range of support possible.
- Simplicity. Because desktop and mobile video conferencing is designed to be easily used by remote employees, simplicity is absolutely critical. Ideally, it should be a turn-key operation that requires little support from IT departments or end users. The less time workers spend figuring out how to use the product, the more time they can spend focusing on important work.
- Easy integration and management. Adding a mobile video conferencing solution to your company’s assets should be easy and seamless. New software should be designed to integrate with existing solutions, so it’s vital that your new video conferencing project meshes with your current set-up and that existing directories are ported over. Likewise, it should be easy to centrally manage.
- Scalability. Different companies have different needs, and larger businesses often need more complex solutions than smaller ones. If you represent a large company with many potential end users, it’s particularly important for you to find a solution that has centralized management features, a suitable licensing model, and tracking and reporting functions. Smaller companies may not need to worry about these features unless they’re expecting significant growth, and at that point, they will need a solution that can scale with them as they grow.
- Firewall/NAT traversal. Users should be able to connect with people outside of the company network, which means that the solution you choose should be able to seamlessly connect with users outside of the company LAN. This can be a complicated process, but a user-friendly solution will conceal that and make it virtually invisible to the end user.
- Collaboration and multiparty conferencing solutions. Being able to share documents and pull additional users into a conference meeting is important, and it should be as easy for users to do this as possible. Find a video conferencing solution with datasharing capabilities and multiparty support, so you can ensure your meeting is as productive as possible.
At the end of the day, the most important question you should ask yourself is “will this video conferencing solution meet my needs in a simple, easy-to-use way?” If the answer’s yes, you’re well on your way to a high-quality, affordable asset that will continue benefiting your company for years to come.
- Dan Lothringer
Dan is a contributing writer for VideoConferencingSpot.com.