In an age where it seems like a week doesn’t go by without a CEO in a fashionable pair of glasses unveiling his company’s latest smartphone (an upgrade on a device you purchased six months ago and which is therefore now obsolete), it’s easy to feel like technology’s passing you by. It’s true at home when you have to set up a new DVR box, it’s true when you’re negotiating with a new GPS device on your commute and it’s especially true at the office, where different generations with differing levels of tech-savviness have to work together towards a common goal. If you find yourself overwhelmed by the idea of video conferencing and think it’s just another technological force to be reckoned with, we understand.
For the youngest generation entering the workforce, the “millennials”, video chat is second nature; after all, many of them were chatting online in late elementary school and had graduated to video applications like Skype by high school. But they aren’t the only ones who benefit from the experience of video collaboration. Older generations, who might prefer to travel less and spend more time at home with their family, can also experience an enormous benefit from this technology. Companies all over the country are adopting this sort of technology and use it for everyday business needs, replacing the age-old audio conference call with face-to-face video chat. Not only can adopting video be beneficial for workers of all ages, but it can be a lot easier to learn than you might think.
Video calling technology should be easy to use, whether you graduated high school in ‘68 or ‘08. From dial-by-name directories to intuitive, color-coded interfaces, it’s now just as easy to chat face to face with someone as it is to dial a phone. As Simon Dudley likes to say, “you shouldn’t need a degree in video conferencing to use it”. The technology should disappear so you don’t even notice it while you’re talking to a coworker half a world away.
Bottom line, video conferencing is a technological development designed to make your working life easier. When the Internet and email started becoming commonplace in the 1990s, workers went through a similar adjustment period to the new technology. But unlike early Internet software, computer processors are so powerful today that companies can develop programs with far greater user-friendliness. That means it’s easier than ever to pick up a brand-new piece of technology and interact with it as though you’ve been using it for years.
Video conferencing is the future, but that doesn’t mean it has to be unsettling or uncomfortable. If you are using a system that is simple and dare we say, enjoyable, employees of all ages will love video chatting in no time.
- Dan Lothringer
Dan is a contributing writer for VideoConferencingSpot.com.