Keeping Us Connected
Omnichannel Contact Center&Video Conferencing Solutions
Enghouse Systems Completes Lifesize Acquisition.
With Enghouse and Lifesize joining forces, businesses utilizing the combined technologies can provide seamless collaboration and superior customer experiences. Read the press release.
Simple, secure and scalable
Video Connections. Human Interactions.
Omnichannel Contact Center
Reach your customers like never before with CxEngage by Serenova, our omnichannel, cloud contact center solution.
A cloud contact center solution designed to help businesses create an omnichannel customer experience that seamlessly supports audio, email, chat, text, social, AI, and video. CxEngage’s cloud contact center solution allows your agents to connect with your customers wherever, whenever, through whatever channel best suits their needs.
Video Conferencing Solutions
The Lifesize Icon and Lifesize Cloud, video conferencing solutions that are larger than life.
Keep connected whether your business is in-person, remote, or hybrid with Lifesize. Our video conferencing solutions allow you to upgrade your conference room to support video calls from Microsoft Teams®, Zoom®, Cisco Webex®, Google Meet™, and more. Create virtual conference rooms tailor-made to support communication and collaboration remotely via Lifesize Cloud.
CxConcierge, the future of live customer service
Deliver instant video connections from your organization’s self-service platform to help address your customers’ needs with interactive engagement that helps improve first-call resolution rates while lowering operational costs for live support.
Improved Virtual Customer Experience
Starling Bank’s Business Thrives with Lifesize Video Conferencing
As a bank without any physical branches, Starling Bank depends exclusively on its technology. They needed a video conferencing solution that could support not only their in-office meeting room needs but their network of over 2.7 million customers.
Starling’s Head of Workplace Technology, Joe Steele, needed a single, unified video conferencing solution.
“I decided we needed a single product which we could stick with long-term that integrated with our other systems, was easy to deploy into meeting rooms and had a consistent user experience regardless of device.”
Lifesize’s secure video conferencing solutions stood out for several reasons: price, usability, scalability, integration with Starling’s existing software, and customer support.
An Omnichannel Telehealth Solution
Virgin Pulse’s Award-Winning Omnichannel Contact Center
From Care Management and Coaching to Employee Health and Wellbeing, Virgin Pulse is empowering people to lead happier and healthier lives by engaging them in personal, rewarding ways throughout their health and wellbeing journeys.
“The relationships we’ve had with Lifesize have been incredible in terms of working with our customer success team about what we want to do with this system and how we build it out.”
Since implementing CxEngage by Serenova in 2019, Virgin Pulse has been utilizing their omnichannel contact center solution to expand their team and increase their efficiency across all channels by leveraging CxEngage’s advanced reporting and bring your own telephony (BYOT). Going from an in-person contact center to a cloud contact center was effortless, with minimal hiccups in a matter of days.
Supporting the Hybrid Workplace
Hybrid Workplaces. Telecommuting Trends. Managing Remote Teams.
Our video conferencing platform and omnichannel contact center solution are designed to meet the changing face of work. We make remote workforce management easy, enabling businesses to create the best hybrid working models for their employees to seamlessly and consistently operate at home or in the office across any:
Communications that help organizations thrive.
Our intuitive, customizable cloud contact center software and video meeting solutions provide secure, scalable and delightful work experiences that help you achieve your organizational goals – whatever they may be.
Tens of thousands of businesses around the world communicate with Lifesize
Make the future of work effortless.
We bring over a decade of know-how to deliver trusted cloud contact center and video meeting solutions that help your business run smoothly today — and tomorrow.
Modernize Your Contact Center
Deliver consistent agent experience and customer engagement that will differentiate your brand.