The Texas Back Institute is one of the largest freestanding spine centers in the world with more than 200 employees and over a dozen clinics throughout the greater Dallas/Fort Worth, Texas, area. To help extend their care to patients unable to travel, physicians have started offering video consultations. We sat down with Jared Bares, IT System Administrator for the Texas Back Institute, to learn more about their Lifesize® Cloud implementation.

For telehealth video consultations to work at the Texas Back Institute, they needed a conferencing solution with rock-solid security, that worked anywhere on any device and had stellar quality. And above all else, they needed a solution that would be easy for physicians and patients to use without persistent IT intervention.

“The setup was very simple. All you have to do is install the software, make sure you have a good microphone and camera, and it just works.”

The architecture behind Lifesize makes it easy to make instant calls between users at the click of a button or schedule video appointments with calendar integrations. Guests don’t even need to download an app to use video – they can simply connect right from their browser through the Lifesize Cloud Web App for Google Chrome™ and Internet Explorer®.

Patients can now connect with physicians for face-to-face consultations from their phones, tablets or laptops without having to travel to the office. Doctors can even review images with patients right from the screen-sharing feature of Lifesize Cloud.

To learn more about using video for telehealth, download our guide on the Five Reasons Video Conferencing Is Essential for Healthcare.