Third-party device registration

With Lifesize Third-Party Device Registration, you can enjoy the benefits of the Lifesize cloud-based service while maximizing your current video conferencing investments. Select Cisco® and Polycom® devices can register directly to the Lifesize service. 

Lifesize Support assists customers in configuring and registering each third-party device in their account. 

Note: It is important to disable the ALG/Application Layer Gateway for H.323 endpoints. Refer to your firewall manufacturer for instructions on how to disable this option. 

Supported devices

Manufacturer Series Model Firmware version Configuration settings
Polycom RealPresence Group Series 310/300, 500, 700  6.0.1-340040 or later Configure
Polycom HDX Series 4000, 6000, 7000, 8000, 9000  3.1.11-53024 or later Configure
Cisco TelePresence SX20 TC7.0.2.aecf2d9 or later Configure
Cisco TelePresence Codec C Series C20, C40, C60, C90 TC6.0.1.65adebe or later Configure

Watch the following video for more information on using third-party devices with the Lifesize app.