Troubleshooting

Lifesize provides statistics, diagnostics and service status to monitor the Lifesize cloud-based service for your company.

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Collect diagnostics

In-call statistics (desktop app)

Lifesize service status

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Best practices

If you do not see the answer to your question here, contact your local Lifesize representative. If you need additional assistance, contact Lifesize Technical Services.

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Additional training through Lifesize University 

Access training videos and courses for our products and solutions through Lifesize University on Community. We offer all levels of training from beginner to advanced. So if you are a do-it-yourselfer, then learn from our clear, intuitive videos. If you want more formal admin-level training, or if you’d like to get your whole office up to speed, we offer live sessions through our virtual classrooms.