Join from a browser

 The following table describes what action the browser takes if you join a Lifesize meeting through the join url, https://call.lifesizecloud.com/extension.

Browser Browser Action
 Google Chrome
  • If the desktop app is installed and running, opens the desktop app
  • If the desktop app is installed and not running, and is a Windows device, opens the desktop app
  • If the desktop app is installed and not running, opens the web app
  • If the desktop is not installed, opens the web app

See Google Chrome for more information.

Internet Explorer 11
  •  If the desktop app is installed, opens the desktop app
  • If desktop app is not installed, you will be prompted to download and install the desktop app.
Microsoft Edge
  •  If the desktop app is installed, opens the desktop app
  • If desktop app is not installed, you will be prompted to download and install the desktop app.

Safari
  • If the desktop app is installed and running, opens the desktop app
  • If the desktop app is installed and not running, and is a Windows device, opens the desktop app
  • If the desktop app is installed and not running, and is an OS X device, you will be prompted to open the desktop app
  • If the desktop app is not installed, you will be prompted to download and install the desktop app
Firefox
  • If the desktop app is installed and running, opens the desktop app
  • If the desktop app is installed and not running, and is a Windows device, opens the desktop app
  • If the desktop app is installed and not running, and is an OS X device, you will be prompted to open the desktop app
  • If the desktop app is not installed, you will be prompted to download and install the desktop app