Make a call

  1. Click video-rain Call on the Home page.
  2. Type the contact name or number, call into a one-time meeting, select a contact name from the list or enter the calling details for someone not in your directory using any of the following formats:
    • IP address (IPv4 or IPv6)
    • IP address and extension 
    • Video address 
    • Lifesize extension 
  3. Click video-rain  Start with Camera On or audio-call-rain Start with Camera Off. If you start a call with video off, you can turn video on after you join the call.

NOTE: Click Camera and audio check to verify that your microphone and camera are working properly. 

NOTE: When starting up the Lifesize web app using Google Chrome, make sure Chrome has not blocked your camera and microphone. Chrome requires that it has permission to use a site’s media, such as for video conferencing. Lifesize prompts you to allow these settings when you first log into the Lifesize app using Chrome. Refer to this Google article for information about these settings.

Calling into a one-time meeting

NOTE: Access to one-time meetings is available as an add-on to your Lifesize subscription plan. Contact your Lifesize representative for more information. 

If  you  are  the  meeting  owner  or  moderator  of  a  one-time  meeting,  you  can  search  and  call  into  that  one-time  meeting  from  the  Call  button  on  the  home  screen. If  you  know  the  extension  of  the  one-time  meeting,  you  can  enter  the  extension  to  call.  

  1. Click video-rain Call on the Home page.
  2. Click Type the name or number field and then select New one-time meeting.
  3. Enter a meeting name.
  4. Type or select a Meeting moderator.
  5. Click Next.
  6. Click video-rain  Start with Camera On or audio-call-rain Start with Camera Off. If you start a call with video off, you can turn video on after you join the call.

 

Learn how to create a contact.

If you are not a member of a Lifesize group, learn how to call as a guest.

Watch the following video for more information on how to make a call using the Lifesize app.