Calling

Launch and call

To make a call as a guest:

  1. Tap I'm a guest on the login screen.
  2. Type your name and the extension of the contact, room system, or meeting you want to call.
  3. Tap the Join button. 

Note: Guest camera video and microphone audio are both turned on by default. You can only turn off your camera  video  and/or microphone  mic  once your call is answered by the recipient.

 

To sign in and make a call as a registered user:

  1. Tap Sign In on the login screen.
  2. Type your email address, then tap Next. If you use SSO, follow the sign-on prompts as required.
  3. Tap the square  video  button near the center of your device screen to Make a New Call.
  4. Type the name, phone number, or meeting ID you want to call into the search bar.
  5. When the contact, room system, or meeting appears in the search results, tap to call.

Note: User camera video and microphone audio are both turned on by default, but you can turn off your camera  video  and/or microphone  mic  prior to making a call by tapping the corresponding button(s) at the bottom of your device screen before step 3. However, please be advised that once you make a call, your camera and microphone cannot be turned on/off again until your call is answered by the recipient.

To leave the call screen without making a call, tap the    button to exit to the Meet screen.

 

Calling from the Meet screen

To make a call using the floating action button:

  1. Tap the floating purple button at the bottom right of your device screen.
  2. Tap the square  video  button near the center of your device screen to Make a New Call.
  3. Type the name, phone number, or meeting ID you want to call into the search bar.
  4. When the contact, room system, or meeting appears in the search results, tap to call.

 

To make a call using the recent calls list:

  1. Locate the contact, room system, or meeting in the list of recent calls.
  2. At the right of the entry, tap  video-rain  to call using video or tap audio-call-rain  to call using audio only.

 

To join an active meeting:

  1. Locate the meeting you want to join in the list of active meetings.
  2. Tap the name to open the contact card.
  3. Tap  video  to join with video, tap audio-call-black to join with audio only, or tap  to call using the room system indicated (if applicable).

 

To make a call to a favorite:

  1. Locate the contact, room system, or meeting you want to call under Favorites.
  2. Tap the name to open the contact card.
  3. Tap  video  to call with video, tap audio-call-black to call with audio only, or tap  to call using the room system indicated (if applicable).

 

Calling from the Directory

To make a call using the search bar:

  1. Tap  directory Directory in the menu at the bottom of your device screen.
  2. Type the name, phone number, or meeting ID you want to call into the search bar.
  3. When the contact, room system, or meeting appears in the search results, tap the name to open the contact card.
  4. Tap  video  to call with video, tap audio-call-black to call with audio only, or tap  to call using the room system indicated (if applicable).

 

To call any contact, room system, meeting, or favorite:

  1. Tap  directory Directory in the menu at the bottom of your device screen.
  2. View contacts, room systems, meetings, or favorites by tapping the applicable symbol in the top navigation menu.
  3. Scroll to find the desired recipient of your call, then tap to open the contact card.
  4. When the contact, room system, or meeting appears in the search results, tap the name to open the contact card.
  5. Tap  video  to call with video, tap audio-call-black to call with audio only, or tap  to call using the room system indicated (if applicable).


Calling from your Calendar

To make a call or join a scheduled Lifesize meeting from your connected calendar:

  1. Tap  schedule Calendar in the menu at the bottom of your device screen.
  2. Locate the desired Lifesize meeting. To do so, you may:
    • Swipe up or down to scroll through scheduled calendar events.
    • Tap an available date at the top of the screen, then swipe to scroll.
    • Press and hold the gray handlebar, swipe down to open the full calendar, then tap a calendar date.
  3. Tap on the name of the Lifesize meeting to open its contact card.
  4. Tap  video  to call with video, tap audio-call-black to call with audio only, or tap  to call using the room system indicated (if applicable).

 

Calling using your mobile device (audio only)

To make a standard audio phone call using your mobile device:

  1. Search for or select the contact, room system, or meeting you want to call using one of the above methods.
  2. Tap the name to open the contact card.
  3. Tap the phone number provided under Details to call using your default phone or voice app.