Lifesize announces Kim Niederman as new CEO
Cloud Contact Center
Video Enabled Contact Center
Reporting, Analytics & Performance
Secure Cloud Video
Meeting Room Systems
Introducing Lifesize Connect: Expanding Video Conferencing Horizons for the Way You Hybrid Work
7 Strategies for Embracing the Work From Home (WFH) Call Center
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Modernize Your Contact Center
Digital transformation is happening in the cloud.
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Reframing the Role of the Call Center Agent
Improving the Video Conferencing Experience in the Era of Remote Work
News & Press
On Thursday, June 11, our video conferencing competitor, Zoom, openly acknowledged it acted at the behest...
As contact center technology undergoes transformation at many organizations, so should the agent experience. The C-suite...
Following weeks of employees’ working remotely in response to COVID-19, businesses are now facing a new...
Over the past few months, we’ve seen businesses and other organizations rightly prioritize and protect the...
Just when we were all getting (relatively) settled into our work-from-home (WFH) routines and rigid stay-in-place...
Earlier today, Lifesize announced the upcoming release of end-to-end encryption (E2EE) for group video conferencing meetings. This...
Genuine team camaraderie is key to successfully building a collaborative and productive team that not only...
For most contact centers, surviving the first months of COVID-19 required swift operational reboots that began...
Never before have employees worked remotely on such a massive scale. When millions of companies went...
COVID-19’s remote-work requirement may have been an abrupt transition, but it doesn’t have to hinder your...
At the start of the COVID-19 lockdown, transitioning agents to work from home (WFH) while maintaining...
Since the outbreak of COVID-19, companies globally have implemented mandatory work-from-home policies for their entire workforce....