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Consistently Innovating to Improve Customer and Agent Experiences

Particularly since the onset of the pandemic, contact centers have played a vital role in not only resolving customer issues and requests in a smooth and timely manner, but also in providing business services and sales interactions that can occur across any communication channel beyond in-person. In those ways, contact centers have more than held […]

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A Blank Canvas for Collaboration: Digital Whiteboarding with Lifesize

As companies, organizations and institutions worldwide shifted to distributed work, remote collaboration and distance learning, much attention—and rightfully so—was devoted to how professionals and peers would simply stay connected. While we’ve gradually acclimated to a new way of working together, many have noted the absence and expressed longing for familiar means of workplace and classroom […]

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Contactless Control Comes to Lifesize Meeting Rooms with Alexa for Business Integration

Over the past few months, we’ve seen businesses and other organizations rightly prioritize and protect the health and safety of their employees by empowering them to work from home or other remote locations. During this period of adaptation, we have turned to communication and collaboration through video conferencing — mainly via personal devices — to […]

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New Lifesize Real-time Reporting and Live Meeting Statistics: Helping Admins Protect Video Conferencing Investments

At Lifesize, we have long understood that IT administrators are the stewards of not only the ideal meeting experience, but the success or failure of most technologies in the enterprise. They are often our greatest champions and are unceasingly one of our most important customer focal points. Today, we introduced significant enhancements to our Lifesize […]

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Microsoft Teams Video Conferencing Solution: How to Integrate Lifesize and Microsoft Teams

Microsoft Teams is an exceptional tool for persistent collaboration and document sharing within the Office 365® platform. For the more than 13 million active daily Teams users, the Lifesize for Microsoft Teams integration delivers a true-to-life video experience seamlessly integrated into the Teams interface and meeting scheduling workflow. The Lifesize integration adds video conferencing enhancements such […]

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