At Lifesize, we’re constantly looking for new ways to redefine and simplify the communication experience. And during a time when lifelike, personal connection from any location is central to a deeper, more authentic way of collaboration and maintaining a sense of normalcy in how we communicate, we’re proud to announce our acquisition of Kaptivo, a […]
Continue ReadingWhether you’re a large business, institution or single entity, establishing yourself as a leader in your field means being your authentic self and making your voice heard, and the best way to do that is through a webinar. Webinars have become an increasingly popular way of efficiently communicating ideas over the last two decades, and […]
Continue ReadingImproving customer experience is a stated priority for nearly all businesses, large and small, spanning geographies and every conceivable market category. Yet, elevating customers’ perception of your brand and their experience with your business and products remains elusive, with all but the elite falling short of expectations in one area or another. Businesses face ever-increasing […]
Continue ReadingIt’s difficult to imagine running any modern business without some sort of conferencing capability, whether it’s video, web or audio-based. While video conferencing has become an integral part of daily operations for many businesses, many companies still don’t have a go-to service for interacting with clients. As a result, participants have to navigate the less-than-ideal […]
Continue ReadingEvery business aspires to be loved by its customers. However, creating a customer experience that engenders lasting customer loyalty and affection requires organizational-wide commitment and prioritization, often with C-level support. For decades, the call center has served as the frontline for the business, offering customers a way to interact directly and receive support from a […]
Continue ReadingEveryone thrives in different settings. For some, a high energy work environment with lots of activity spurs creativity. For others, the same environment represents productivity-killing distractions. This is where the concept of your ideal work environment comes in. Do you know which work environment is the best for you? Is it working at the penthouse […]
Continue ReadingThe quality of a video call can truly make or break a meeting. Poor video quality is not only frustrating, but it can limit productivity and keep your team from reaching their goals. By addressing concerns with video quality ahead of time, you can maximize the efficiency of your meetings and achieve team goals faster. […]
Continue ReadingCustomer Engagement in the Contact Center In the wake of the COVID-19 pandemic, many technologies and global trends have come to a head, including two right in Lifesize’s wheelhouse. Video is now everywhere, providing a comfortable work communication medium that is relied on for all manner of business-critical use cases, competitive differentiation and even new […]
Continue ReadingIf you’ve only recently become acquainted with Lifesize video conferencing, chances are you’ve only scratched the surface of what you can do with our technology. Even as a regular user, it’s entirely possible that your exploration of the features and functionality has never ventured beyond the basics of making a call, joining a meeting or […]
Continue ReadingWhile some businesses were averse to using virtual meetings in the past, that reluctance no longer rings true. More and more companies are discovering all the advantages of virtual meetings. From expanding their reach, to achieving new goals, to staying connected with fellow team members, companies globally are hosting more online meetings than ever before. […]
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