Cookie Notice

This Cookie Notice describes the different types of cookies and similar technologies that may be applied on this website and other sites maintained by Lifesize. We may change this Cookie Notice at any time. Please refer to the “last updated” legend at the top of this page to see when this Cookie Notice was most recently revised. Any changes in this Cookie Notice become effective when we make the revised Cookie Notice available on or through this website. If you have any questions or concerns about Lifesize’s Cookie Notice, we encourage you to email us at, or write to us at the following address: 1601 South Mopac Expressway, Suite 100 Austin, Texas 78746, ATTN: Legal Department.

What are Cookies?

Lifesize uses cookies on this website. They are small data files that help us to know a little bit about you and how you use our website. Cookies help us improve our marketing and your browsing experience. They are stored locally on your computer or mobile device. To accept cookies continue browsing as normal. To better understand cookies or manage cookies on your device, read the Cookie Compliance policy and cookie management instructions that follow.

Because cookies are used throughout our websites, disabling them may prevent you from using certain parts of the sites.

We use the following categories on our websites and other online services:

Strictly Necessary Cookies

These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.

Performance Cookies

These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimize our websites and make them easier for you to navigate. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Functionality Cookies

These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localized for your area. We may also remember preferences such as text size, fonts and other customizable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Lifesize websites.

The cookies that we commonly use are listed below.

Cookie Name Description
ASP.NET_SessionId ASP.NET uses this to store a unique identifier for your session. The session cookie is not persisted on your hard disk.
IPCountry The Lifesize website uses this to store your location preference.
SC_ANALYTICS_GLOBAL_COOKIE To identify repeat visits from a single user, Sitecore sends a persistent session cookie to the web client.
website#lang The Lifesize website uses this to store your language preference.
sky#lang The Lifesize website uses this to store your language preference.
Aa_lastvisit Persistent
InUSA Persistent
BE_CLA3 Persistent

Third Party Cookies

Adobe Experience Cloud Cookies -
Cookie Name: AMCV_###@AdobeOrg

Setting Information
Cookie name mbox.
Cookie domain The second and top levels of the domains from which you serve the mbox. Because it is served from your company's domain, the cookie is a first party cookie. Example:
Server domain, using the client code for your account.
Cookie duration The cookie remains on the visitor's browser two weeks from his or her last login. You cannot change the cookie duration.
P3P policy The cookie is published with a P3P policy, as required by the default setting in most browsers. A P3P policy indicates to a browser who is serving the cookie and how the information will be used.

Cookie Name: s_cc

Attribute Description
Information Stored This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "True")
Expiration This cookie is a session cookie and expires when the browser is closed
Usage Only one cookie for all accounts
Location This cookie is stored at the domain of the page
Size 4 bytes

Cookie Name: demdex

Attribute Description This is a legacy domain controlled by Adobe. It reflects Audience Manager's original, pre-acquisition name (Demdex). Adobe acquired Demdex in 2011 and re-branded the company as Audience Manager. It is difficult to change this domain because it is entwined deeply with Audience Manager, the ID service, and our installed user base. See History and Background. You may see other prefixes attached to legacy calls (e.g.,,, etc.). Regardless of the prefix, a call to is always a call to Adobe and not to some unknown or suspicious third-party domain.
dpm DPM is an abbreviation for Data Provider Match. It tells internal, Adobe systems that a call from Audience Manager or the ID service is passing in customer data for synchronization or requesting an ID. This is the most common call you'll see from Audience Manager or the ID service.

S_nr: The first optional argument is the number of days that the cookie should last. The default value if this argument is omitted is 30 days.The second optional argument is the cookie name. A default value is used if this argument is omitted.

S_campaign: Used to track campaign data for visit tracking on

Cookie Name: Eloqua

Cookie Purpose
ELQSTATUS This cookie gets dropped automatically
ELOQUA This cookie has a value pair of guid = randomly generated string of characters and numbers.

Cookie Name: Bing

'Cookie Purpose
MR Used to collect information for analytics purposes.
MUID, MUIDB Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics and other operational purposes.

Cookie Name: Google Analytics
We use google analytics to track website visits.

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate.
AMP_TOKEN 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_ 90 days Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. Learn more.
Cookie Name Default Expiration Time Description
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

Crazy Egg
We use crazy egg to conduct usability testing.

Cookies set by the Crazy Egg tracking script
_ceir, is_returning Crazy Egg 5 years Track whether a visitor has visited the site before
_CEFT Crazy Egg 1 year Store page variants assigned to visitors for A/B performance testing
ceg.s Crazy Egg 3 months Track visitor sessions
ceg.u Crazy Egg 3 months Track visitors on your site

We use Mathtag for targeted marketing

Cookie Identifier Description Expires
HRL8 Random letters and numbers 4 weeks
mt_misc mt_bt:1/ 1 month
mt_mop Random letters and numbers 1 month
uuid Random letters and numbers 1 year
uuidc Random letters and numbers 1 year
Bs_mop_u3s Persistent 30 days

We use DemandBase for targeted marketing

Cookie Identifier Description Expires
tuuid Persistent 730 Days
Tuuid_last_update Persistent 730 Days
iuuid Persistent 68 years

We use Bombora for targeted marketing

Cookie Identifier Description Expires
pi Persistent 365 Days
tp Persistent 14 Days

TapAd Inc
We use TapAd for targeted marketing

Cookie Identifier Description Expires
TapAd_DID Persistent 60 Days
TapAd_TS Persistent 60 Days

We use Bito for targeted marketing

Cookie Identifier Description Expires
Bito Persistent 20 years

We use LiveAgent for chat on

Cookie Identifier Description Expires
Liveagent_oref Persistent 3652
Liveagent_sid Persistent 0
Liveagent_ptid Persistent 3652
Liveagent_vc Persistent 3652

We use Spiceworks for targeted marketing

Cookie Identifier Description Expires

Manage your Remarketing Opt-Out

We use Google Inc. and AdRoll for remarketing. If you want to opt out, go to this Consumer Opt-Out page by the Network Advertising Initiative and use the tool to opt out of those companies.

Cookies and Other Web Technologies in the Lifesize Web and Mobile Apps

In addition, when you use the service in your web browser or on a mobile device, Lifesize and our trusted third parties use cookies or similar technologies to analyze trends, administer the service, track users' movements around the Lifesize platform, ensure that you can stay logged into your Lifesize user account until you choose to log out, and to improve the performance of the service. These technologies may store your Lifesize account information. Further description of these cookies are provided below:

Cookie Type Purpose
Essential Operational These cookies are necessary to allow us to provide the services you are accessing through the Lifesize applications.
Performance / Analytics We use these cookies to analyze how the services are accessed, used, or are performing. We use this information to maintain, operate, and continually improve the services. We may also obtain information from our email newsletters, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.
Functional These cookies let us operate certain functions of the services in line with the choices you make, such as remembering your username and language selection.
Third-Party We may use service providers acting on our behalf to use cookies for the purposes identified above.

Manage Your Cookies

You can specify how cookies are handled by setting your cookie preferences in your browsers.

Desktop Browsers


  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the Privacy section, click Content settings.
  5. In the Cookies section, select one of the following cookies settings:
    • Delete cookies
    • Block cookies by default
    • Allow cookies by default
    • Keep cookies and site data by default until you quit your browser
    • Make exceptions for cookies from specific websites or domains


  1. Open Firefox Open the Edit menu and choose Preferences.
  2. Under the Privacy & Security, choose Cookies
  3. You can select the following settings:
    • Disable cookies
    • Enable cookies for the originating web site only
    • Enable all cookies
    • Warn me before storing a cookie

Internet Explorer 9 or 10

  1. Tap or click Tools, then select Internet options.
  2. Tap or click the Privacy tab.
  3. Under Settings, move the slider to the top to block all cookies or the bottom to allow all cookies.
  4. Tap or click OK.

Safari 5.1 (OS X Lion)

  1. Choose Safari, then select Preferences.
  2. Click Privacy.
  3. In the Block cookies section, specify if and when Safari should accept cookies from websites.
    • To see an explanation of the options, click the Help button (question mark).
    • Note: If you want to see which websites store cookies on your computer, click Details.
    • If you set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Never. When you’re done with the page, block cookies again, and then remove the page’s cookies.

Mobile Devices


  1. Tap Safari
  2. Tap Block Cookies
  3. Choose Never, From third parties and advertisers, or Always.


  1. Touch Chrome menu > Settings
  2. Touch (Advanced) Content settings
  3. Deselect Accept cookies.

Kindle Fire HDX

  1. Swipe down from the top of the Kindle’s screen and select Settings
  2. Select Applications
  3. Select Silk Browser
  4. Select Clear Browser Data
  5. Check off which data you’d like to clear (Clear all cookie data) and select OK