The challenge with unified comms and finding a way through the conferencing chaos

Jun 8, 2017

Cloud Tech | Michael Helmbrecht

‘Unified communications’. A simple phrase to describe an aspirational outcome. But for most businesses today, the idea of a single solution for communications throughout the organisation is exactly that: an aspiration.

That’s not to criticise, of course, but it’s an understandable result of the way that different communications technologies have evolved and been introduced to organisations: from strategically planned solutions aligned to a company’s overall IT infrastructure, to the personal preference of an individual end user (and everything in between).