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Subdomains

Some firewall systems are unable to whitelist wildcards and therefore you may have to individually whitelist all of the subdomains.

For more information on firewall settings, see Open Network Ports.

*.lifesizecloud.com

The following are a list of subdomains that should be included only if you are unable to whitelist the *.lifesizecloud.com wildcards:

Subdomains list Use of subdomain
api.lifesizecloud.com Access API in Admin Console
calendarservice.lifesizecloud.com Icon calendar service
call.lifesizecloud.com Call me page
callmanager.lifesizecloud.com Cloud browser/desktop clients that support Direct Media
cdn.lifesizecloud.com Icon auto software update
cfdwh.lifesizecloud.com Data warehouse
direct.lifesizecloud.com For Direct Media
directory.lifesizecloud.com Admin Console Directory Service
download.lifesizecloud.com Downloading the application and updates
eblogin.lifesizecloud.com  Deprecated
galapi.lifesizecloud.com Dash support
guest.lifesize.com Guest calling
images.lifesizecloud.com Used in Admin console
launch.lifesizecloud.com Internet Explorer Web app
live.lifesizecloud.com Recording service
local.lifesizecloud.com Desktop services
login.lifesizecloud.com Log in to the Web app
lync.lifesizecloud.com Skype for Business interoperability
manage.lifesize.com Lifesize Cloud Management, Icon pairing
manage.lifesizecloud.com Admin Console
mediastats.lifesizecloud.com Client call statistics
nucleusproxy.lifesizecloud.com Microservice for Client
outlook.lifesizecloud.com Outlook plug-in
phonehd.lifesizecloud.com HD Phone configuration
present.lifesizecloud.com Share wirelessly on Dash
primlb.lifesizecloud.com Chat service in application
shop.lifesizecloud.com Ecommerce
software.lifesize.com 
 License server used by Lifesize Icon room system models
stream.lifesizecloud.com Entry point for watching live stream
webapp.lifesizecloud.com Web app service
webmodule.lifesizecloud.com Desktop client

 

*.walkme.com

The following are a list of subdomains that should be included only if you are unable to whitelist the *.walkme.com wildcards:

Subdomains list Use of subdomain
cdn.walkme.com Walkme page on Admin Console
playerserver.walkme.com Walkme page on Admin Console
rapi.walkme.com Walkme page on Admin Console
ec.walkme.com Walkme page on Admin Console

 

*.aptrinsic.com

The following are a list of subdomains that should be included only if you are unable to whitelist the *.aptrinsic.com wildcards:

Subdomains list Use of subdomain
app.aptrinsic.com Gainsight page on Admin Console
web-sdk.aptrinsic.com
 Gainsight page on Admin Console
esp.aptrinsic.com
 Gainsight page on Admin Console

 

*.amazonaws.com 

The following is a subdomain that should be included only if you are unable to whitelist the *.amazonaws.com wildcards:

Subdomains list Use of subdomain
 s3-us-west-2.amazonaws.com Application Update and to fetch Icon wallpaper