Open network ports

General firewall and web proxy settings

The following table lists the required firewall and web proxy settings for:

  • Lifesize systems and apps connected to the Lifesize cloud service
  • Microsoft Skype for Business Online
  • On-Premise Microsoft Lync 2013 and Skype for Business
  • Third-party guest systems using SIP
  • Third-party guest systems using H.323
  • Please configure your firewall to allow outbound access from your network to the following destinations and ports.

    NOTE: The following ports assume a stateful firewall with symmetric UDP enabled.

    Source IP Source Ports Destination IP Destination Ports Description 
    Any TCP: any *.lifesize.com, *.lifesizecloud.com, *.walkme.com
    jwpsrv.com
    ssl.p.jwpcdn.com 
    jwpltx.com
    twilio.com,
    cloudfront.net
     

    TCP:80, 443 Lifesize web services and other web services used by Lifesize endpoints
    Any

    TCP: any

    UDP: any

    fwa.lifesizecloud.com

    TCP: 443, 3478

    UDP: 443, 3478, 30000-32000

     
    TURN service - point to point support for endpoints on different networks
    Any

    TCP: any

    UDP: any

    fwb.lifesizecloud.com

    TCP: 5060, 5061

    UDP: 5060

     
    SIP service
    Any UDP: any fwc.lifesizecloud.com
    UDP: 60000-65000
    Media service
    Any

    TCP: any

    UDP: any

    fwd.lifesizecloud.com

    TCP: 40000-50000

    UDP: 40000-60000

     WebRTC relay service
    Any UDP: any fwe.lifesizecloud.com
    UDP: 10000-30000
     Media relay service
    Any TCP: any fwf.lifesizecloud.com
    TCP: 443, 5222
    Presence and chat service
    Any client

    TCP:any

    UDP: any

    fwg.lifesizecloud.com

    TCP: 30000-50000

    UDP: 30000-50000

     
    Microsoft Lync 2013 and Skype for Business gateway service
    Edge server

    TCP: 5061

    UDP: 50000-59999

    fwg.lifesizecloud.com

    TCP: 5061

    UDP: 30000-50000

    Microsoft Lync 2013 and Skype for Business gateway service
    Any

    TCP: any

    UDP: any

    fwh.lifesizecloud.com

    TCP: 80, 443

    UDP: 30000-32000

    Tunnel service for web apps and desktop apps
    Any

    TCP: any

    UDP: any

    fwi.lifesizecloud.com

    TCP: 1720, 10000-28000

    UDP: 10000-28000

     
     H.323 service
    Any

    TCP: any

    UDP: any

    fwj.lifesizecloud.com

    TCP: 443, 1720, 5060, 5061, 10000-16000, 35061

    UDP: 5060, 10000-28000

    Existing call management node servers

     

     

    Customer specific firewall and web proxy settings

    If you have third-party integration for approved Cisco® and Polycom® devices, you will be provided with an H.460 server IP address.

    Please configure your firewall to allow outbound access from your network to the following destinations and ports.

    NOTE: The following ports assume a stateful firewall with symmetric UDP enabled.

    Source IP Source Ports Destination IP Destination Ports Description
    Third-party system UDP: 1719 Lifesize H.460 server UDP: 1719 H.460/RAS signaling
    Third-party system

    TCP: any

    Lifesize H.460 server

    TCP:1720

    H.460/H.225.0/Q.931 call setup signaling
    Third-party system

    TCP: any

    Lifesize H.460 server

    TCP: 20000-20200

    H.460/H.245 call control signaling
    Third-party system
    UDP: any Lifesize H.460 server
    UDP: 6768, 6769 H.460.19 Multiplexed RTP/RTCP media. SRTP is used if the 3rd party device is configured to use encryption.
    Third-party system

    TCP: any

    ldapexport.lifesizecloud.com

    TCP: 389

    Authenticated LDAP (non-TLS) directory services
    Third-party system
    TCP: any ldapexport.lifesizecloud.com TCP: 636 Authenticated LDAPS (TLS) directory services
     Third-party system TCP: any soapexport.lifesizecloud.com TCP: 80 Authenticated SOAP (HTTP) directory services
    Third-party system
    TCP:any soapexport.lifesizecloud.com TCP: 443 Authenticated SOAP (HTTPS) directory services

    fwc.lifesizecloud.com
    fwc.lifesizecloud.com