Register your Lifesize 220

Pre-requisites

  • Adjust your firewall and DNS settings
  • Ensure that your 220 is on the latest GA firmware version
  • SIP and LDAP username for each device
  • 220 remote control
  • If the 220 is registered to a PBX, write down the PBX registration information before starting the factory reset

In order to register your 220 to the cloud, you can either do a factory reset or log in via SSH and disable your cloud pairing. 

Factory reset

For detailed instructions on initial configuration please refer to page 31 of the Lifesize Video Communications Systems User and Administrator Guide.  

  1. Using the Lifesize remote control click the blue button to open the system menu. 
  2. Select Administrator Preferences>System>System Reset and select Reset.
  3. Using the Lifesize remote control select the options for the following:
    Language Select the language to display in the user interface. The default is English.
    Passwords Change the administrator password. The default password is 1234. NOTE: We recommend changing the default password to a unique password.
    System Identification Set the location, time zone, system name, video number, and voice number.
    Communications Select the video and voice protocols.
    Network By default, DHCP is enabled on Lifesize systems. If you disable DHCP, you must specify the system’s IP address, subnet mask, and default gateway.  
    Enter the hostname of the system and the IP addresses to configure DNS servers if you do not have a DHCP server that automatically sets a DNS server.  
    If you set the network speed, ensure that the option matches the speed and duplex configured on your network switch.  
    The system shows the date and time automatically with DHCP enabled or when you specify the hostname or IP address of an NTP server.  
    Audio By default, the system detects attached audio input devices and selects the active microphone.
    Lifesize Cloud DO NOT enable Lifesize Cloud.

Log in using SSH

  1. Open your SSH client and log in. NOTE: The default password for auto is lifesize. We recommend changing the default password to a unique password.
  2. Type get lscloud enable to check your current status.
  3. To unpair from the cloud, type set lscloud disable.
  4. To verify that the device is disabled, type get lscloud enable.

 

When you have either reset your device or disabled pairing, follow the steps below.

Credentials to register Lifesize

Credentials for your systems are available for download in your Admin Console.

  1.  Log in to the admin console.
  2. Click Account Settings from the navigation menu.
  3. Select the Downloads tab.
  4. Click Credentials to register Lifesize 220s to Lifesize.

Register to Lifesize

NOTE: Make sure that firewall port 5061 is accessible for SIP.

For more information on how to configure SIP settings please refer to page 52 of the Lifesize Video Communications Systems User and Administrator Guide.

  1. Open a browser and navigate to the IP address shown on your 220. NOTE: Requires Flash to operate.
  2. Enter your account password. 
  3. Select the Preferences tab and then navigate to Communications>SIP. Set the options to the following:  
  4. SIP Enabled
    SIP Username Provided in the Lifesize admin console
    SIP Server Type Auto
    Authorization Name Provided in the Lifesize admin console
    Authorization Password Provided in the Lifesize admin console
    SIP Registration Through Proxy
    SIP Proxy Enabled
    Proxy Hostname sip.lifesizecloud.com
    SIP Registrar Enabled
    Registrar Hostname lifesizecloud.com
    SIP Signaling TLS
    UDP Signaling Port 5060
    TCP Signaling Port 5060
    TLS Signaling Port 5061
  5. Click Save Changes.

Disable H.323

  1. Open a browser and navigate to the IP address shown on your 220. NOTE: Requires Flash to operate.
  2. Enter your 220's Admin password.
  3. Select the Preferences tab and then navigate to Communications>H323. Set the H.323 field to Disable.
  4. Click Save Changes

Multiway Calls to One Video + One Voice

  1. Open a browser and navigate to the IP address shown on your 220. NOTE: Requires Flash to operate.
  2. Enter your 220's Admin password.
  3. Select the Preferences tab and then navigate to Communications>General. Set Multiway Calls to One Video + One Voice. NOTE: If you are using express 220, set Multiway Calls to Enable.
  4. Click Save Changes.

LDAP

NOTE: Make sure that firewall ports 389 and 636 are opened for a secured LDAP.

For more information on how to configure LDAP settings please refer to page 65 of the Lifesize Video Communications Systems User and Administrator Guide.

  1. Select the Preferences tab and then navigate to Directory>LDAP. Set the options to the following:
  2. LDAP Enabled
    LDAP Hostname ldapexport.lifesizecloud.com
    LDAP Username uid=provided in the Lifesize admin console
    LDAP Password Provided by Lifesize
    LDAP Base o=cloud,dc=lifesize,dc=com
    LDAP Filter (displayName=*)
    LDAP Refresh Customer preference
  3. Click Save Changes.

Disable BFCP

  1. Open a browser and enter the IP address shown on your 220  <IP address of 220>/support  
  2. Enter the Username and Password. The default login is cli / lifesize. Click Sign in
  3. On the Advanced Comm Settings, click Go To
  4. Set BFCP is enabled to Disabled.

If you are using a PBX for audio calls, see SIP PBX Configuration for instructions on enabling SIP 2 registrar.