Turn off tablet auto-lock

Turning off the auto-lock feature of your tablet is recommended to ensure users are able to access the Room Controller app without requiring a PIN, passcode, or biometric identification (ex. fingerprint or facial recognition).

 

Turn off auto-lock (Apple iPad) 

Note: If a passcode has been set previously, you will need to open Settings, then tap Face ID & Passcode, Touch ID & Passcode, or Passcode, then choose Turn Passcode Off.

  1. Open Settings.
  2. Tap Display & Brightness.
  3. Tap Auto-Lock.
  4. Tap Never.


Turn off auto-lock (Android tablet)

Note: If a screen lock has been set previously, you will need to enter the PIN, pattern, or password before you can change the setting. 

  1. Open Settings.
  2. Tap the applicable menu option(s), such as Security or Security & location > Security, then locate and tap Screen lock.
  3. Select None.

  

Note: Device configuration instructions are made available for convenience during setup. For the most current information regarding the features of third-party hardware devices, please refer to the applicable manufacturer or developer documentation.