System health

From your system's display, navigate to  > to view the status of the system. When a system issue arises that might require your attention, the health icon appears on the main screen.

The shading behind the icon reflects the severity of the issue:

  • Yellow shading indicates a warning.
  • Red shading indicates a critical issue.
Communications
Network Warning: the system is binding to the network.
Critical: the system is disconnected or no DHCP server is present.
Lifesize Cloud-based Service Warning: Your account expired; your account trial ended; you must validate your account.
Auto Provisioning Warning: the system is being provisioned.
Critical: provisioning failed.
Lifesize ClearSea Warning: the system is registering with UVC ClearSea.
Critical: the registration failed, or UVC ClearSea is unavailable.
H.323 Gatekeeper Warning: the system is registering with the H.323 gatekeeper.
Critical: the registration failed, or the gatekeeper is unreachable.
SIP Registrars Warning: the system is registering with the SIP registrar.
Critical: the registration failed, or the registrar is unreachable.
UVC Transit Warning: the system failed to connect with UVC Transit; the system is registering with the H.323 gatekeeper or SIP registrar.
Critical: the system failed to connect with UVC Transit; the system failed to register with the gatekeeper or registrar.
MCU Warning: communication with the integrated bridge has been interrupted.
Lifesize Phone Warning: the phone is initializing.
System I/O
Active Microphone Warning: no active microphone is present.
Lifesize Link Power Critical: an error occurred with the power to Lifesize Link.
Thermal
Fan Speed Critical: the system is overheated.
Temperature Sensors Warning: the system is above normal operating temperature.
Critical: the system is overheated and approaching the maximum allowed operating temperature.
Processes
System Status Critical: a process failed.