| System Information |
Details about your system, including serial numbers and versions, are available in Diagnostics > System Information.
Access system information also in  >  on the system's display.
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| System Logs |
Save system logs to your computer in Diagnostics > System Logs.
Set log levels in Preferences > System Log Levels. Lifesize recommends using a syslog server for integrated configurations.
NOTE: If you disable the logs for Database, System Status, Timer, and Video Hardware, rebooting the system returns the log levels to their default values.
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| Diagnostic Report |
Support personnel might request that you capture a diagnostic report from your system to identify the cause of a problem with your system.
When you are instructed to gather information, select Diagnostics > Diagnostic Report > Generate Diagnostic Report.
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Camera
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Use the camera diagnostics to adjust camera brightness and white balance and correct some types of flicker. Read more about camera diagnostics. |
| Call Records |
To download call history, select Diagnostics > Call Records > Download Call Records. Read more about call records. |
| System Health Indicator |
The health icon  that appears on the main screen is an indicator of a system issue. Read more about system health. |