||Details about your system, including serial numbers and versions, are available in Diagnostics > System Information.
Access system information also in > on the system's display.
||Save system logs to your computer in Diagnostics > System Logs.
Set log levels in Preferences > System Log Levels. Lifesize recommends using a syslog server for integrated configurations.
NOTE: If you disable the logs for Database, System Status, Timer, and Video Hardware, rebooting the system returns the log levels to their default values.
||Support personnel might request that you capture a diagnostic report from your system to identify the cause of a problem with your system.
When you are instructed to gather information, select Diagnostics > Diagnostic Report > Generate Diagnostic Report.
|Use the camera diagnostics to adjust camera brightness and white balance and correct some types of flicker. Read more about camera diagnostics.
||To download call history, select Diagnostics > Call Records > Download Call Records. Read more about call records.
|System Health Indicator
||The health icon that appears on the main screen is an indicator of a system issue. Read more about system health.