New Online Resource Offers Place for Customer Collaboration, Advocacy and Industry Insights
The Lifesize Community provides a public forum for customers to share tips and ideas, engage with others who use video conferencing to drive collaboration and productivity within their organization, and provide product feedback to Lifesize executives, engineers and support teams.
“Our customers—and their success—are at the center of everything we do,” said Amy Downs, VP of Customer Care and Happiness at Lifesize. “Just as our video solutions enable organizations to foster strong relationships irrespective of distance, we now provide our customers a welcoming community to engage and interact with the family of Lifesize users, partners and employees.”
The Lifesize Community is an extension of Lifesize’s ongoing commitment to delivering a world-class customer experience. Featuring discussions, areas for customer support inquiries and product feedback, the Community opens direct lines between Lifesize, customers and partners.
Community members will collect points and earn badges to display their expertise as they provide feedback and ideas, crowd source information, offer testimonials and join groups to discuss specialized content and best practices. The Community also offers resources from Lifesize University, including videos, how-to guides and best practices to ensure organizations are making the most out of their investments.
Available at community.lifesize.com, the Lifesize Community is a part of Lifesize’s strategy to deliver simple, reliable and scalable video communications to connect every person and every conference room across devices, applications, browsers or Lifesize endpoints.