Lifesize Cloud Security

Overview

Security concerns are a big reason companies hesitate using cloud-based services for any application. Video conferencing is no exception. At Lifesize, we understand the importance of security and privacy. We built the Lifesize cloud-based service to provide customers with a secure experience from the meeting room to the office and on the go.

Data storage

We store the following basic information:

ADMIN

  • Email address
    (which is also your username)
  • Password
  • First name
  • Last name
  • Telephone
  • Address
  • Company

USERS

  • Display name
  • Email address
    (which is also your username)
  • Password

 BILLINGS

We leverage a third-party PCI-compliant partner for direct sales and our Lifesize Partners for channel sales; therefore, no user billing information is stored in our systems.

OTHER DATA

We never record, capture or store any unencrypted video/media stream.

Security

ACCOUNT SECURITY

  • Each account (admin and users) is secured with a password.
  • We never send passwords via email. If you forget your password, you will be able to reset it.
  • Passwords are not shown in the licensing database.

MEETING SECURITY

  • Passcode — You can add a passcode to secure your meetings.
  • Remove participant — During a meeting, any participant can be easily removed from the call.

LIFESIZE RECORD AND SHARE

  • Restrict and distribute content.
  • Automatically published based on user preference.
  • Enable/disable recording for your entire organization.
  • Encrypted using the Advanced Encryption Standard of AES-128 for data in-flight and AES-256 for data-at-rest.

CHAT

  • All chat conversations are fully encrypted for all parties.
  • Lifesize Cloud chat is hosted on Amazon Web Services (AWS), which is designed for security across all geographies and verticals. Learn more about AWS Security here.

VIDEO CALLING

  • Secure and encrypted calling end-to-end using AES-128 (Advanced Encryption Standard).
  • Support for TLS (Transport Layer Security) encryption for all signaling.
  • Authentication

    The connection between the Lifesize Cloud apps and Lifesize® Icon™ and the Lifesize Cloud service is authenticated through https at provisioning. Registrations are secured via TLS.

HEADQUARTERS
Austin, Texas, USA
+1 512 397 9300
Toll Free US +1 877 543 3749

EMEA Regional Officer
Munich, Germany
+49 89 20 70 76 0
Toll Free Europe
+00 8000 999 09 799

APAC Regional Office
Singapore
+65 6631 2831

www.lifesize.com
E-mail: info@lifesize.com

Lifesize

© 2017 Lifesize, Inc. All rights reserved. Information contained in this document is subject to change without notice. Lifesize and the Lifesize logo are registered trademarks of Lifesize, Inc. All other trademarks are the property of their respective owners.

ABCD1234567890 | DATE 3/31/2016

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