Lifesize Subscriptions Overview

We believe every person and every conference room in your organization deserves to be video-enabled with the best communication tool available – Lifesize!

The benefits of giving everyone and every room in your organization a Lifesize account are enormous. For employees, everyone is in the shared directory, not just a select group of people. You’re all connected at all times, making collaboration quick and easy and boosting productivity. For admins, there’s no need to allocate and track individual utilization — we handle it!

With our flexible subscriptions, you can add the optional features you want, like more virtual meeting rooms, Skype for Business® interoperability, Lifesize Record and Share — our recording and sharing solution — and many more. You can also add Lifesize Extreme Support, which provides a dedicated Customer Obsession Team, a financially backed service level agreement and 24x7x365 support.

Best of all, you can purchase a multiyear subscription now, saving you money and giving you price protection.

Small Account

features include

  • 10 virtual meeting rooms
  • Calls between 25 sites
  • Everyday collaboration features

Customize your subscription with the additional features you need

Medium Account

features include

  • 25 virtual meeting rooms
  • Calls between 25 sites
  • Single sign-on
  • Everyday collaboration features

Customize your subscription with the additional features you need

Large Account

features include

  • 50 virtual meeting rooms
  • Calls between 50 sites
  • Single sign-on
  • Skype for Business integration
  • Everyday collaboration features

Customize your subscription with the additional features you need


1. Accounts with users and features

What’s included in each subscription? Small Account Medium Account Large Account
Best for organizations connecting devices up to 10 25 Unlimited
Virtual meeting rooms 10 25 50
Maximum size for group video calls 25 sites 25 sites 50 sites
Users included 100 500 10001
SSO (Single sign-on)
Skype for Business interoperability
Lifesize Extreme Support

2. Customize your subscription with the additional features you need

Calls between 25 sites
Calls between 50 sites
Additional users
Additional virtual meeting rooms
Audio conferencing
Lifesize Extreme Support

Lifesize Record and Share
Lifesize Live Stream
 One-time meetings
Microsoft Integrations
Single sign-on (SSO)
Professional Services

3. Device Software Subscription

With a Device Software Subscription, you can easily pair your conference room system to our Lifesize cloud-based service to experience a whole new level of connectivity. The Device Software Subscription for each purchased device includes:

Pairing to Lifesize Cloud-Based Service

  • Centralized device management
  • System and status reporting
  • Real-time alerts and health monitoring (Lifesize® IconTM only)
  • Customization of Lifesize® PhoneTM HD (Lifesize Icon only)
  • Automatic directory synchronization
  • Calendar integration (Lifesize Icon only)
  • NAT/Firewall traversal
  • Click-to-call dialing
  • Presence-enabled directory
  • Guest calling

Help Desk Support2

  • Phone
  • Email
  • Live Chat
  • Web
  • Lifesize Community

Automatic Software Updates

Access to the latest software updates and enhancements

Hardware Advanced Replacement3

Expedited shipment of a product replacement should an incident require it

1. For more than 1,000 users, please contact a Lifesize sales representative.
2. The Help Desk Support level for your Lifesize conference room system under an active DSS contract and paired to the Lifesize service can improve based on the Lifesize subscription you add.
3. Please refer to the Hardware End User License Agreement available at for additional information concerning Lifesize’s warranty for hardware products.

Austin, Texas, USA
+1 512 397 9300
Toll Free US +1 877 543 3749

EMEA Regional Officer
Munich, Germany
+49 89 20 70 76 0
Toll Free Europe
+00 8000 999 09 799

APAC Regional Office
+65 6631 2831


© 2019 Lifesize, Inc. All rights reserved. Information contained in this document is subject to change without notice. Lifesize and the Lifesize logo are registered trademarks of Lifesize, Inc. All other trademarks are the property of their respective owners.


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