Admin functions

In order to configure and use Lifesize Share device, you must whitelist *.lifesizeshare.com and keep TCP port 22 open. 

Initial setup of the Lifesize Share device - wired

  1. Connect the device to an HDMI cable and to the room system’s HDMI port or your display’s HDMI port.
  2. Insert the network cable into the network port marked with the LAN symbol on the back of the device. Insert the opposite end of the network cable into a network port. If the port has DHCP disabled the device goes into maintenance mode and you can connect it to a Wi-Fi network to complete registration. See Initial setup of the Lifesize Share device - wireless.
  3. Insert the power adapter cable into the power port on the back of the device, and plug the power adapter into a power outlet.
  4. Turn on the display and open a web browser on your computer and follow the onscreen instructions.
  5. If you have an existing Lifesize Share account, go straight to step 6. If this is your first device and you do not have a Lifesize Share account, click Sign Up to begin the registration process for a Lifesize Share account.
    1. Enter your email and a password.
    2. Click Sign up. An email is sent to the email address you entered.
    3. Enter the verification code that was emailed to you.
    4. Click Confirm Account.
    5. Enter an Account Name. For example, lifesizeshare.com. This is the URL to access the device.
    6. Optional: Enter a CNAME.
    7. Click Save. You can change the account settings by clicking Admin Settings from the device list page.
  6. Name your device and click Save. Lifesize recommends giving your Lifesize Share device the same name as the room. The device is now registered. Click Modify Settings to set up your device or Continue to get started with the device.

NOTE: The upper left-hand corner displays the IP Address and the serial number of the Lifesize Share device at first setup; it displays the Device Name and the Account Name after it is registered.

Initial setup of the Lifesize Share device - wireless

  1. Connect the device to an HDMI cable and to the room system’s HDMI port or your display’s HDMI port.
  2. Insert the power adapter cable into the power port on the back of the device, and plug the power adapter into a power outlet.
  3. Turn on the display and connect to the SSID indicated on screen.
  4. Open a web browser on your computer and visit http://lifesize.share.
  5. Follow the instructions to connect the device to a Wi-Fi network and restart.
  6. Turn on the display and open a web browser on your computer and follow the onscreen instructions.
  7. If you have an existing Lifesize Share account, go straight to step 8. If this is your first device and you do not have a Lifesize Share account, click Sign Up to begin the registration process for a Lifesize Share account.
    1. Enter your email and a password.
    2. Click Sign up. An email is sent to the email address you entered.
    3. Enter the verification code that was emailed to you.
    4. Click Confirm Account.
    5. Enter an Account Name. For example, lifesizeshare.com. This is the URL to access the device.
    6. Optional: Enter a CNAME.
    7. Click Save. You can change the account settings by clicking Admin Settings from the device list page.
  8. Name your device and click Save. Lifesize recommends giving your Lifesize Share device the same name as the room. The device is now registered. Click Modify Settings to set up your device or Continue to get started with the device.

NOTE: The upper left-hand corner displays the IP Address and the serial number of the Lifesize Share device at first setup; it displays the Device Name and the Account Name after it is registered.

Edit account settings

To edit an account, you must be signed in as an Admin.

  1. To modify the Lifesize Share account settings, click Admin settings and make the desired changes to the Account Name or CNAME (optional).
  2. Click Save when you have finished making your changes.

Edit a device

When you have completed registering your device, you can modify any or all of the device settings. To edit a device, you must be signed in as an Admin.

  1. Select a device from the device list.
  2. Click the  edit beside the device name and the Lifesize Share Device Setup window opens.
  3. Edit or leave the following as is:
    • Device name
    • Code Policy: Ask every time, Ask only once, Ask every 30 days, Never ask. This refers to how often the pairing code needs to be entered when connecting to the device.
    • Frame Rate: 30 or 60 frames per second (FPS).
    • Display Timeout (minutes): default (10 seconds),5, 10, 15, 30, 45, 60, Never. Sets the time for how long until the display goes to sleep.
    • Enable Overscan: Overscan is disabled by default. Enabling Overscan may cause the proportions of an image to not match the proportions of the screen where the image is displayed. 
    • Enable Airplay: AirPlay is disabled by default. Enabling AirPlay allows you to share your screen from Apple® devices.
    • Enable/Disable Wireless. Enabling allows you to connect Lifesize Share to a Wi-Fi network or configure a wireless access point for guests.
    • Wireless Mode. NOTE: When in wireless access point mode, Lifesize Share transmits on channel 6.
      • Connect to wireless network – select your network from the available options.
      • Broadcast open – allows access to the corporate network.
      • Broadcast internet only – allows internet access through the network the device creates.
      • Broadcast Share only – only share to the device, no internet access.
    • SSID
      • If connecting to an existing network, select the SSID.
      • If creating a separate wireless access point, assign an SSID name.
    • Use Password (for a wireless network)
      • If yes, assign a Passphrase.
  4. Click Submit.

From this screen, you can use the following for troubleshooting: Reboot device, Send device logs to support and Create reverse SSH tunnel for support access. NOTE: Selecting any of these options automatically starts the action.

Delete a device

To delete a device, you must be signed in as an Admin.

  1. Select a device from the device list.
  2. Click the cancel-remove beside the device name and then click Delete to confirm the deletion.

For your convenience, we have created a table tent template to assist users on how to connect to the Lifesize Share device.