Lifesize Customer Success Team and Executive Win Bronze Stevie® Awards 2017
by in Changing the Way the World Communicates, Lifesize, People
I’m honored and excited to share that our amazing Customer Success team received a bronze Stevie® Award for Customer Service Team of the Year in the 15th Annual American Business Awards.
More than 3,600 nominations from organizations of all sizes and virtually every industry were submitted this year for consideration in a wide range of categories.
At Lifesize, we are unconditionally dedicated to making customers happy by living our core value of Customer Obsession. It’s a great honor for us to be recognized for the second time by the American Business Awards as one of the top customer service departments in the country. Our world-class Customer Success team is built on diversity, enthusiasm and — above all else — ‘Service DNA’ that motivates them to engage strategically, creatively and passionately with customers in any situation. They are champions of Customer Obsession, and I’m so proud of each and every one of them!
In looking through the judges’ comments, I was so thrilled to see that our passion for Customer Obsession was obvious to them too. In fact, some commented:
- “This company is definitely 'Customer obsessed' — a great achievement indeed.”
- “Tangible accomplishments, and the story of their achievements is impressive.”
- “All I can say is well done.”
Although we’re so happy to wear this “crown” (the award is known as the “Stevies,” taken from the Greek word meaning “crowned”), we’d like to hand it over to our customers as they are the reason we love what we do every day!
And, because my team wouldn’t allow me to conclude this blog without mentioning it, I also received a bronze Stevie Award in the Customer Service Executive of the Year category. My team truly deserves this recognition because, without them, our ‘Service DNA’ wouldn’t exist.