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Lifesize CxEngage + Omilia: Evolving the Customer Experience Through Impactful AI

by Andy Bird in Contact Center Solutions, Partnership
Graphic for CxEngage and Omilia AI No matter your industry segment or organization’s size, there’s a high likelihood that “artificial intelligence” has entered into your lexicon as the mother of all technology buzzwords. The contact center certainly isn’t spared, and no one has time to be concerned with buzzwords that don’t deliver on their promise, particularly in the midst of a continued global pandemic where customer service…
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