The Lifesize Blog

How To Re-Invent Your Business In A Post-Lockdown World

by Chris Perez in Trends, Technology
Man reviewing a strategy board Business is changing in the midst of the global pandemic. The spread of COVID-19 has sparked seismic shifts in the status quo, forcing business leaders to face unprecedented challenges. With the uncertainties of the future, the business world must now lay new foundations and ride the storm.  The isolation that we have all experienced has provided moments for self-reflection. And as business…

10 Microsoft Teams Integrations You Need to Try in 2020

by John Yarbrough in Best Practices, Technology
Woman browsing Microsoft Teams App Store on laptop For companies already using Microsoft solutions for email, calendar and document sharing, incorporating Microsoft Teams into daily workflows is a practical next step. Since its introduction in 2016, Microsoft Teams has rapidly grown into one of the most popular workplace collaboration tools in the world, recently surpassing more than 75 million daily active users . Spurred by the rapid increas…

Improving the Video Conferencing Experience in the Era of Remote Work

by Chiara Menesatti in Products, Technology, Lifesize
Woman working at laptop within purple frame In case you’ve been living under a rock for the past six months, it’s clear that remote work and  distributed teams  are here to stay, even after the pandemic recedes. While some workers will gradually find their way back to in-person (office or otherwise)  workplace settings , this is just the on-ramp to the highway of  working from anywhere  for many others. These permanently hybrid in-person…

9 Ways to Optimize Call Center Customer Service [2020]

by John Yarbrough in Best Practices, Trends
Picture of number nine with woman at laptop For years, we’ve highlighted the rising importance of customer experience , having recognized that quality service begins and ends with the contact center. While it’s true call centers remained an afterthought for too long, today leading organizations recognize their importance to the bottom line and are redoubling efforts towards improving agent training, client retention, and providing…

A Blank Canvas for Collaboration: Digital Whiteboarding with Lifesize

by Jason Pruett in Products, Features, Lifesize
Image of digital whiteboard collaboration with video meeting participants As companies, organizations and institutions worldwide shifted to distributed work, remote collaboration and distance learning, much attention—and rightfully so—was devoted to how professionals and peers would simply stay connected. While we’ve gradually acclimated to a new way of working together, many have noted the absence and expressed longing for familiar means of workplace and classroom…

Lifesize + Kaptivo: Powering Advanced Collaboration

by Craig Malloy in Lifesize, Products, Technology
Kaptivo logo with text Now Part of Lifesize surrounded by digital whiteboard content  At Lifesize, we’re constantly looking for new ways to redefine and simplify the communication experience. And during a time when lifelike, personal connection from any location is central to a deeper, more authentic way of collaboration and maintaining a sense of normalcy in how we communicate , we’re proud to announce our acquisition of Kaptivo , a leading innovator in digital collaboration…

5 Simple Steps to Hosting Your First Webinar on Lifesize

by Mark Quadros in Best Practices, Products
Illustration of four individuals holding computers Whether you’re a large business, institution or single entity, establishing yourself as a leader in your field means being your authentic self and making your voice heard, and the best way to do that is through a webinar. Webinars have become an increasingly popular way of efficiently communicating ideas over the last two decades, and now especially due to the COVID-19 crisis. If you’re a…

Conference Call Services in 2020 (And Which One is Right for You)

by John Yarbrough in Best Practices, Technology
Four doors, three yellow one purple, on a dark background It’s difficult to imagine running any modern business without some sort of conferencing capability, whether it’s video, web or audio-based. While video conferencing has become an integral part of daily operations for many businesses, many companies still don’t have a go-to service for interacting with clients. As a result, participants have to navigate the less-than-ideal ‘which service should…

Ideal Work Environments: How to Find Yours and What You’ll Need to Succeed

by Kevin Payne - Guest Contributor in Best Practices, Trends
Man in blue shirt working on laptop outdoors Everyone thrives in different settings. For some, a high energy work environment with lots of activity spurs creativity . For others, the same environment represents productivity-killing distractions. This is where the concept of your ideal work environment comes in. Do you know which work environment is the best for you? Is it working at the penthouse office on Wall Street, or maybe lounging…

Poor Video Quality During a Call? Here’s How to Fix It

by Dustin Smith in Best Practices, Technology
Blurry image of video camera The quality of a video call can truly make or break a meeting. Poor video quality is not only frustrating, but it can limit productivity and keep your team from reaching their goals. By addressing concerns with video quality ahead of time, you can maximize the efficiency of your meetings and achieve team goals faster. In this blog, we look at the common culprits of a bad video call and provide…
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