What is it? Brands can use secure payment collection to collect credit card payments over the...

What is it? Generic lists allow the creation of customized lists of information that can be...

What is it? CxEngage now supports the ability to have a fully white labeled version of...

What is it? Flow Designers can now design their own callback experiences for customers and agents....

  What is it? We’ve added a new parameter called Dequeue After Timeout to each of...

What is it? A new flow notation called Exit Queue is now available. This notation dequeues...

What is it? CxEngage can now record a temporary audio file with a new flow notation...

What is it? A new flow notation called SFDXE Upload Attachment allows file uploads to a...

What is it? This new flow notation can be used to upload an audio file or...

What is it? CxEngage now supports third-party conferencing. A new flow notation called Conference 3rd Party...