An Interview with Virgin Pulse’s Michael Pace, Contact Center Week Excellence Award Winner
Cloud Contact Center
Video Enabled Contact Center
Reporting, Analytics & Performance
Lifesize Video Meetings
Meeting Room Solutions
Multi-App Room Solution (MARS)
Lifesize Spring 2021 Suite Release: Preparing Customers for the World of Hybrid Work
Introducing Lifesize Connect: Expanding Video Conferencing Horizons for the Way You Hybrid Work
Give your enterprise the resilience, agility and flexibility it needs.
Modernize Your Contact Center
Digital transformation is happening in the cloud.
Deliver seamless collaboration across your organization.
The Human Enterprise: Building the Capacity for Hybrid Work
The Human Enterprise: Enabling Collaboration Through Interoperability
News & Press
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions
Lifesize Recognized in the 2021 Gartner Magic Quadrant for Workforce Engagement Management
What is it? New Interaction Detail by Queue Report available in Historical Reporting – Advanced Reports....
What is it? The ability to filter by groups and/or skills is now available in Standard...
What is it? We’re excited to announce the availability of CxEngage’s upgraded business intelligence platform to improve user experience....
What is it? Configurable SLA by Queue is a custom stat that is configured within the...
What is it? Several enhancements have been made to the existing tables in real-time reporting for...
What is it? Access Controlled Reports and a new corresponding Access Controlled Supervisor Role are now...
What is it? The ability to configure SLA for your tenant is now available. In addition...
What is it? Realtime Adherence (RTA) Data: Retrieves agent state information that third party WFO systems...
What is it? Third Party IVR Abandons are now visible within historical reporting. This statistic measures...
What is it? Interaction segments are legs of the interaction that are associated with a single...