Lifesize Admin Console

Last Updated: Mar 14, 2024

Manage calendars

Admins can manage calendars for all room systems in their Lifesize account from the  Room Systems page of the Admin Console.

Subscribe to a Calendar

NOTE: Before subscribing a room system to a calendar, make sure you have set up the calendar integration and paired your room system to your Lifesize account.

  1. Log in to the Admin Console.
  2. Click  Room Systems in the navigation menu.
  3. Find and click on the name of the room system you want to manage to open the Advanced Settings window. 
  4. Click Subscribe in the Calendar section.
  5. Enter the calendar name you want to find in the search field and click Search.
    Note: If you are already subscribed to a calendar, the current calendar subscription displays.
  6. Select your calendar and then click Subscribe.
  7. If you want to change the calendar, click Unsubscribe and start over.

Learn more about meeting notifications and other Calendar FAQs.

Initial setup instructions for Microsoft calendars

Microsoft Office 365

For initial setup, you will need the administrator credentials for your Microsoft Office 365 account.

  1. Select Office 365 from among the calendaring services proposed on the initial wizard and log in to Office 365 with its main administrator’s account.
  2. On the following Microsoft screen, authorize Lifesize Calendaring Service to read access only to calendars and directory data from the Office 365 mailboxes. Note: Lifesize does not have write permissions under any circumstances.
  3. The initial setup of the calendaring feature is complete. Select which Office 365 Room Resource is assigned to this room system, then click Subscribe. The Subscription Successful message displays. Click Back to Video Systems to return to the Admin Console. 

Microsoft Exchange 2013/2016 On-premise

  1. Select Microsoft Exchange on-prem from among the calendaring services proposed on the initial wizard. Log in to Exchange with the Exchange administrator account or with a Service Account (Developer) with Impersonation Privileges. The account must have impersonation privileges to get the meeting invites for other users. The Calendar service tries to locate the Exchange server using the Auto Discovery process. For more Auto-discovery information click here.
  2. Once the connection with the Exchange server completes, select which Room Resource (called “Room Mailbox” by Microsoft) is assigned to this room system, and then click Subscribe.
  3. On the confirmation request page, click Subscribe again.The Subscription Successful message displays. Clicking Back to Video Systems returns you to the Admin Console. 
  4. If you want to change the calendar, click on Unsubscribe and start over.

Microsoft Exchange Server 2013/2016

For initial setup, you need administrator credentials for your Microsoft Exchange Server.

On-screen messages for Microsoft Office 365 and Microsoft Exchange 2013/2016 On-premise

To permit the on-screen pop-up messages on Lifesize room system, the following Windows PowerShell commands are required. Learn more.

Launch Exchange/O365 PowerShell as an administrator run the following commands:

$LiveCred = Get-Credential

$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection

Import-PSSession $Session

Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -DeleteSubject $False -AddOrganizerToSubject $False -DeleteComments $false

Instructions for setting calendar permissions in Office 365 with MFA enabled (Requires PowerShell version 7): 

Import-Module ExchangeOnlineManagement

Connect-ExchangeOnline

Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -DeleteSubject $False -AddOrganizerToSubject $False -DeleteComments $false

Note: See supporting Microsoft documentation – https://docs.microsoft.com/en-us/powershell/exchange/connect-to-exchange-online-powershell 

Initial setup instructions for Google G Suite

Note: For initial setup, you need to enable the G Suite APIs in order for Lifesize to communicate with the Google service. Learn more.

  1. Select G Suite from among the calendaring services proposed on the initial wizard. Log in to G Suite with its main administrator’s account.
  2. On the following Google screen, authorize Lifesize Calendaring Service to read access only to calendars and directory data from the G Suite mailboxes. Note: Lifesize does not have write permissions under any circumstances.
  3. The initial setup of the calendaring feature is complete. Select which G Suite Room Resource (called Shared Space by Google) is assigned to this room system, then click Subscribe. The Subscription Successful message displays. Clicking Back to Video Systems returns you to the Admin Console. 

After completing the steps for initial setup, you can subscribe any Lifesize room system to the connected calendar per the instructions at the top of this page.

  • By default, the organizer’s name displays in the calendar. If you would like the meeting name to display, follow these steps. This permission is set per room, and the change only applies to meetings going forward.
  • When searching for a calendar, only the beginning of the search string will be returned. For example, in searching for Sarah Smith: Sarah will match, ssmith will match, but Smith will not.
  • If you receive an error when searching for a room in the calendar, contact your system administrator to ensure permissions are set up properly.