Valued Partners, As you know, in May we entered into an Asset Purchase Agreement (“APA” or...
Valued Customers, As you know, in May we entered into an Asset Purchase Agreement (“APA” or...
What is it? An enhancement to our updated chat widget released in Q4 2019. Send and...
Ensures consistency across CxEngage products to present a more uniform interface and minimizes customer confusion when comparing...
What is it? The queuing algorithm within CxEngage has been optimized to improve the overall performance...
What is it? In this update, we’ve added support for a broader, more granular set of...
What is it? The following Add Participant reporting statistics are now available: Add Participant Handed Off...
What is it? The WFM Interval API has been updated to add statistics to the responses...
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