Valued Customers,

As you know, in May we entered into an Asset Purchase Agreement (“APA” or “Agreement”), with Enghouse Systems Ltd., a leading vertical enterprise software solutions company.  Under the terms of the Agreement, Enghouse will acquire substantially all of the company’s assets and brands, including Lifesize, Kaptivo, ProScheduler, Serenova, and Telstrat.

On July 7, 2023, the Court approved the sale.  The sale is still subject to customary closing conditions and is expected to be completed shortly.  This milestone leads us one step closer to Enghouse becoming the new owner of Lifesize.

Please know this does not impact anything we have previously communicated about our sale process.  Until the sale is closed, all payment terms and contracts remain in place, and you will see no impact to the services we provide.  You can continue to interact with us in all the usual ways. 

Enghouse has a significant presence and expertise in the contact center and video collaboration markets and believes customer choice is key to the company’s strategy.  The company approach is to provide customers with the deployment methods they prefer, which include both on-premise, private cloud, or multi-tenant cloud deployments, while avoiding forced migrations from on-premise to cloud, or previous generation products to next generation products.  Lifesize’s products will remain completely available to you, and Enghouse plans to continue to develop and support our entire suite of products.

Similar to Lifesize, Enghouse sells both through channel partners and direct, and is committed to ongoing support and investment into the business to continue building, innovating, and supporting customer requirements.  Importantly, Enghouse has a strong financial structure and cash position, and does not “flip and sell” acquired businesses but rather takes a long-term buy and hold approach.  They have emphasized their commitment to continuity for a smooth transition throughout the sale process to the stakeholders we serve.

As we have previously stated, we are confident this will enable us to secure a stronger future and provide our video conferencing and omnichannel contact center technology and solutions on a global scale.  Thank you for your continued trust, business, and partnership.