Silicon Labs (NASDAQ: SLAB) is a team of hardware and software innovators dedicated to solving their customer’s toughest embedded design challenges. For nearly 20 years, they have created the silicon, software and tools that enable the world’s leading engineers to create products that disrupt industries and change the world. They’re headquartered in Austin, TX, and have 13 remote sites globally. Behind the scenes, IT Director Shane Dickinson is responsible for ensuring that employees are able to collaborate and deliver on Silicon Labs’ mission. We sat down with Shane to learn more about his solution in this Q&A session with Silicon Labs.
After an internal survey, Shane discovered a major issue with the communication between faraway offices likes Singapore and Austin. The time difference made it necessary for someone to stay in the office after hours to participate in a team call, which wasn’t sustainable or convenient for employees. “We wanted to get these remote teams to interact as if they were in one location.”
They started with a Lifesize competitor but were quickly underwhelmed by the adoption. After reevaluating the approach, Silicon Labs decided to switch to Lifesize for the simplicity and interoperability between the cloud service, in-room systems and mobile clients. “It’s been revolutionary: within just weeks after launch, we already had over 200 users created. It’s taken off, and it’s taken off quick.”
Lifesize Cloud not only makes it easy for Silicon Labs to connect their offices over video; it enables them to connect with teams outside of the company too. “It doesn’t matter what client someone’s using; I can send an invitation to anyone inside or outside the company, and I don’t have to worry about how they connect.”
For Silicon Labs, educating the end user has been the key to their success with video conferencing. Download the full case study to learn more about how this pioneer in semiconductor production set the stage for collaboration.