+1 512-347-9300

Contact Center Integrations

Flexible cloud integrations designed for business resiliency.

Every business is unique. That’s why CxEngage by Lifesize is built with an API-first design to work with your existing technology solutions and organizational workflows. Integrate CxEngage with your CRM or any application in your environment, or expand CxEngage capabilities with any of our powerful third-party integrations.

Request a Demo
reduce contact center turn over rates with cxengage by serenova

Leading CRM Integrations

Open and Flexible

Customize CxEngage with our open APIs.

Build the integrations you need to operate your business. Our APIs are organized around REST to enable you to build custom integrations that fit your technology environment, with ultimate flexibility.

an image showing CxWFM, CxEngage's Workforce Management Software during a presentation from an omnichannel contact center solution.

Business-Critical Integrations


Human-like Conversational AI and Chatbots


Real-time Performance Analytics

WhatsApp + Facebook Messenger

Messaging Handoff


Secure Payment Solutions


Predictive Customer Engagement


Automated Scoring with Emotion Analysis

CXEngage – the Human-Centric Contact Center

Transform your Contact Center by moving to Lifesize.

Create customers for life with native Omnichannel and video capabilities delivered on the most usable Contact Center platform.

Try us out with our special offer:

  • 3 months off license costs
  • Free native, HD video for every agent
  • Minimum 2 year term beginning at the end of the free months period
CxEngage by Serenova Implementation Offer
Read more
Gartner Peer Insights

“Nearly infinitely moldable to fit your contact center needs.”

Read more
Gartner Peer Insights

“Impressed, and such a great team to partner with.”

Read more
Gartner Peer Insights

“Very happy with the implementation in our contact center.”

Join leading organizations around the world serving customers with Lifesize contact center solutions.

Work better with the latest trends and tips.

Skip to content