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Quick Start

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Quick Start Features:

  • ACD
  • IVR
  • Video Enabled
  • Digital: Pick 2 (SMS, Chat, Email, Work item, Facebook Messenger, WhatsApp Customer Care (Inbound))
  • Agent Desktop (Skylight)
  • Reporting & Dashboards
  • Administration
  • Silent Monitoring & Barge- In
  • Queued Call-Back
  • Flow Designer
  • Single Sign-On
  • Call Recording
  • Storage (20GB Named, 30GB Concurrent): Call Recordings, Digital
  • Voice Connectivity: PSTN, SIP, BYOC, or On-Demand


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Quick Start Features plus:

  • Quality Management
  • WFM Intervals and Real-Time Adherence APIs
  • Workforce Management
  • Storage (40GB Named, 60GB Concurrent): Call Recordings, Screen Recordings, Digital
  • Suite API Access


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Advanced Features plus:

  • Complete Digital: SMS, Chat, Email, Work item, Facebook Messenger, WhatsApp Customer Care (Inbound)
  • Storage (60GB Named, 80GB Concurrent): Call Recordings, Screen Recordings, Digital

Built to scale.

Communicate, collaborate and connect to a brighter future.

  • Cloud Contact Center
  • Meeting Solutions
  • Kaptivo Collaboration

Connect face to face. Anytime, anywhere.

All prices USD.


For individuals $12.50

per month if billed annually
Maximum of 1 host

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Standard Features:

  • Host up to 100 participants
  • Unlimited Meetings
  • Meet for Up to 24 hours
  • Personal Meeting Room
  • Single sign-on (SSO) support
  • Unlimited Recording Upgrade Available


For small businesses $14.95

per host/month
Minimum of 10 hosts

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Plus features:

  • Host up to 300 participants
  • Microsoft integrations
  • Phone and email support
  • 1 hour cloud recording storage per host
  • Unlimited meeting duration
  • Single sign-on (SSO) support
  • Centralized management console


For midsized businesses $14.95

per host/month
Minimum of 50 hosts

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Plus features +

  • Host up to 500 participants
  • Unlimited recordings
  • Live streaming
  • Premium Support


For large businesses Custom

Custom packages to fit
your company’s needs

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Enterprise features + Options & Add-Ons

  • Branding and customizations
  • Live streaming up to 10,000 viewers per event
  • Unlimited Audio Conferencing
  • Extreme Support

Collaborate your way.

Choose which Lifesize Kaptivo Rooms subscription is right for you.

All prices USD.



per month
+ $395 for Kaptivo Wall Mount Camera (one-time purchase)

Buy now Learn more about features

Includes everything you need to turbocharge whiteboard productivity:

  • Native integration with room systems (Cisco Touch 10, Crestron Flex/AirMedia/Mercury, Lifesize Share, Zoom Rooms)
  • Share live whiteboard content to any web browser
  • Save snapshots
  • ‘Timeline’ meeting summary
  • Integration with enterprise productivity apps
  • Share content to learning management systems
  • Usage analytics
  • Remote administration and fleet management
  • Tailored customer success programs
  • Handwriting recognition (OCR), automatic translation and text-to-speech
  • Single sign-on (SSO) support
  • ‘Broadcast’ mode
  • Self-hosted mode

Max participants




Meeting duration




Unlimited meetings

Downloadable app for desktop (Mac/PC) and mobile devices (Android/iOS)

Native browser-based web apps (Google Chrome, Microsoft Edge)

Video and screen sharing resolution

Up to 4K

Up to 4K

Up to 4K

Meeting room system pairing

Unlimited audio conferencing add-on

Upgrade available

Upgrade available

Upgrade available

Meeting recordings

1 hour per host
(Upgrade available)

Unlimited recordings

Unlimited recordings

Personal meeting IDs

One-to-one and group chat

Encrypted meetings

Slack integration

Microsoft Teams integration

Email and calendar integrations (Exchange/Office 365/Google Workspace)

Online support

Business hours chat support

Business hours phone and email support

Premium support with accelerated response times

Upgrade available

Upgrade available

Upgrade available

Centralized management and reporting console

Real-time meeting analytics

Live streaming up to 10,000 viewers per event

Upgrade available

Upgrade available

Upgrade available

Branding and customizations

Upgrade available

Upgrade available

Upgrade available

Compare all features!
A stress-free 
cloud migration

Migration made easy, agile and effective. A future made brighter.

Our cloud-native Lifesize CxEngage contact center platform gives you unmatched speed, agility, cost savings and scalability — seamlessly deployed in as little as 48 hours.

Our five-step process ensures a successful migration tailored to your unique environment and workflows.

1. Analyze

Get a comprehensive technology audit and identify configuration needs and dependencies.

4. Execute

Perform acceptance testing and begin training contact center managers and agents.

2. Plan

Confirm scope and review a change management plan with an appropriate timeline.

5. Go Live

Leave it to us to perform proactive monitoring as the deployment launches to ensure a successful migration.

3. Build

Begin development and configuration of your Lifesize CxEngage deployment.


A digital whiteboard where usability meets affordability.

Lifesize Kaptivo whiteboarding solutions are geared to enhance collaboration by enabling better brainstorming, planning, visualizing and teaching. Attach a Kaptivo camera to the top of your standard whiteboard to automatically digitize, save and share content with remote users in real time.

Professional woman using digital whiteboard with Kaptivo

Key Capabilities

Our unified cloud architecture breaks down silos while our robust features build up possibilities.

True Omnichannel Delivery

Offer your customers a true omnichannel experience with native voice and digital channels, omnichannel routing and conversation retention.

Intelligent Routing

Lean on AI to engage the right agent(s) who are skilled and specialized to handle a call or specific customer issue with a higher level of service.

Conversational IVR

Enhance your IVR workflows with the power of conversational AI and natural language processing.

Single Pane of Glass

Provide a frictionless experience for your agents with a unified interface. Eliminate the need to switch between apps as agents serve customers across voice and digital channels.

Video-Enabled Contact Center

Add video capabilities to your contact center to take customer engagement to the next level.

Dashboard Visualizations

Visualize your most important KPIs to empower everyone, from executives to agents.

Power Dialer

Incorporate a smart dialer into your campaigns and outbound strategy.

Workforce Engagement Management (WEM)

Improve agent productivity and performance with a seamlessly integrated experience for training, managing, coaching and empowering your agents.

Featured Add-ons

Further customize your Lifesize deployment with these additional meeting features – turned on or off as you need them.

Unlimited Audio Conferencing

Access local toll-free dial-in numbers in more than 60 countries and get unlimited, worldwide audio conferencing priced per user with no per-minute charges or overage fees.

Record and Share

Record meetings with the click of a button and make them available instantly to share in a recap or access later from your personal video library in your Lifesize account.

Real-Time Meeting Analytics

Monitor meetings as they occur by accessing real-time reporting and live call statistics to ensure meetings run smoothly. Gain visibility into each participant’s call details and the quality of every meeting.

Extreme Customer Support

Get 24/7/365 global support via email, tickets, phone and live chat plus priority access to our support team, a one-hour meaningful response time and a 99.9% uptime service level agreement.

Single Sign-on Support

Add Lifesize to the collection of enterprise apps that you access with a single set of login credentials through single sign-on (SSO) using any SAML 2.0-compliant IdP framework, including Microsoft ADFS, Azure AD, Okta, OneLogin and Ping Identity.

Video-Enabled Contact Center

Add video capabilities to your contact center to take engagement to the next level. CxEngage Video allows contact center agents to rapidly initiate video-based conversations from any support channel — including voice, email, chat, SMS and social media.

Let's connect.

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