Max participants
Built to scale.
Communicate, collaborate and connect to a brighter future.
- Cloud Contact Center
- Meeting Solutions
Connect face to face. Anytime, anywhere.
All prices USD.
Enterprise
For midsized businesses $14.95per host/month
Minimum of 50 hosts
Plus features +
Organization
For large businesses CustomCustom packages to fit
your company’s needs
Enterprise features + Options & Add-Ons
Plus
Enterprise
Organization
300
500
500
Meeting duration
Unlimited
Unlimited
Unlimited
Unlimited meetings
Downloadable app for desktop (Mac/PC) and mobile devices (Android/iOS)
Native browser-based web apps (Google Chrome, Microsoft Edge)
Video and screen sharing resolution
Up to 4K
Up to 4K
Up to 4K
Meeting room system pairing
Unlimited audio conferencing add-on
Upgrade available
Upgrade available
Upgrade available
Meeting recordings
1 hour per host
(Upgrade available)
Unlimited recordings
Unlimited recordings
Personal meeting IDs
One-to-one and group chat
Encrypted meetings
Slack integration
Microsoft Teams integration
Email and calendar integrations (Exchange/Office 365/Google Workspace)
Online support
Business hours chat support
Business hours phone and email support
Premium support with accelerated response times
Upgrade available
Upgrade available
Upgrade available
Centralized management and reporting console
Real-time meeting analytics
Live streaming up to 10,000 viewers per event
Upgrade available
Upgrade available
Upgrade available
Branding and customizations
Upgrade available
Upgrade available
Upgrade available
A stress-free cloud migration
Migration made easy, agile and effective. A future made brighter.
Our cloud-native Lifesize CxEngage contact center platform gives you unmatched speed, agility, cost savings and scalability — seamlessly deployed in as little as 48 hours.
Our five-step process ensures a successful migration tailored to your unique environment and workflows.
1. Analyze
Get a comprehensive technology audit and identify configuration needs and dependencies.
4. Execute
Perform acceptance testing and begin training contact center managers and agents.
2. Plan
Confirm scope and review a change management plan with an appropriate timeline.
5. Go Live
Leave it to us to perform proactive monitoring as the deployment launches to ensure a successful migration.
3. Build
Begin development and configuration of your Lifesize CxEngage deployment.
Key Capabilities
Our unified cloud architecture breaks down silos while our robust features build up possibilities.
True Omnichannel Delivery
Offer your customers a true omnichannel experience with native voice and digital channels, omnichannel routing and conversation retention.
Intelligent Routing
Lean on AI to engage the right agent(s) who are skilled and specialized to handle a call or specific customer issue with a higher level of service.
Conversational IVR
Enhance your IVR workflows with the power of conversational AI and natural language processing.
Single Pane of Glass
Provide a frictionless experience for your agents with a unified interface. Eliminate the need to switch between apps as agents serve customers across voice and digital channels.
Video-Enabled Contact Center
Add video capabilities to your contact center to take customer engagement to the next level.
Dashboard Visualizations
Visualize your most important KPIs to empower everyone, from executives to agents.
Power Dialer
Incorporate a smart dialer into your campaigns and outbound strategy.
Workforce Engagement Management (WEM)
Improve agent productivity and performance with a seamlessly integrated experience for training, managing, coaching and empowering your agents.
Featured Add-ons
Further customize your Lifesize deployment with these additional meeting features – turned on or off as you need them.
Unlimited Audio Conferencing
Access local toll-free dial-in numbers in more than 60 countries and get unlimited, worldwide audio conferencing priced per user with no per-minute charges or overage fees.
Record and Share
Record meetings with the click of a button and make them available instantly to share in a recap or access later from your personal video library in your Lifesize account.
Real-Time Meeting Analytics
Monitor meetings as they occur by accessing real-time reporting and live call statistics to ensure meetings run smoothly. Gain visibility into each participant’s call details and the quality of every meeting.
Extreme Customer Support
Get 24/7/365 global support via email, tickets, phone and live chat plus priority access to our support team, a one-hour meaningful response time and a 99.9% uptime service level agreement.
Single Sign-on Support
Add Lifesize to the collection of enterprise apps that you access with a single set of login credentials through single sign-on (SSO) using any SAML 2.0-compliant IdP framework, including Microsoft ADFS, Azure AD, Okta, OneLogin and Ping Identity.
Video-Enabled Contact Center
Add video capabilities to your contact center to take engagement to the next level. CxEngage Video allows contact center agents to rapidly initiate video-based conversations from any support channel — including voice, email, chat, SMS and social media.