Lifesize – Half of IT Pros in Dark About Collaboration & Conferencing Costs

Aug 2, 2017

CommsTrader | Ian Taylor

Results from a recent Spiceworks survey commissioned by Lifesize, a global innovator of video conferencing technology, confirm that collaboration is essential to an organization’s strategy, but that IT professionals are in the dark about the true total cost of ownership (TCO) of these solutions. A surprising 56 percent of IT decision makers surveyed do not know how much they are spending on subscriptions and licenses for conferencing and collaboration solutions.

IT professionals are taking the path of most resistance. According to the survey, organizations, on average, are using 4.4 different solutions (web, audio, video, chat, etc.) across three different providers in an attempt to successfully meet the high demand for collaboration. Managing multiple systems not only increases the cost, but also creates other challenges for IT professionals including network limitations, service quality issues and management challenges.