CxEngage by Serenova
Video-Enabled Customer Experiences
Reporting, Analytics & Performance
Lifesize Video Conferencing
Meeting Room Solutions
Lifesize Connect Plus+
Multi-App Room Solution (MARS)
Lifesize Spring 2021 Suite Release: Preparing Customers for the World of Hybrid Work
Introducing Lifesize Connect: Expanding Video Conferencing Horizons for the Way You Hybrid Work
Give your enterprise the resilience, agility and flexibility it needs.
Modernize Your Contact Center
Digital transformation is happening in the cloud.
Deliver seamless collaboration across your organization.
The Human Enterprise: Building the Capacity for Hybrid Work
The Human Enterprise: Enabling Collaboration Through Interoperability
News & Press
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions
Lifesize Recognized in the 2021 Gartner Magic Quadrant for Workforce Engagement Management
The CxEngage Quality Management media player has been improved to play recordings at variable speeds so...
Ensures consistency across CxEngage products to present a more uniform interface and minimizes customer confusion when comparing...
What is it? A new flow default setting, Record Agents, has been introduced to allow the recording...
What is it? Supervisors can now remotely change an agent’s presence state or work mode in...
What is it? Basic Flow Debug Logs add a new snapshot notation to the log interaction...
What is it? “Resources” are used as a form of data access control. Users with “Restricted...
What is it? This update will provide users the ability to select, delete, and download video...
What is it? Supervisors, Admins, and Quality Managers need an easy way of filtering user, resource,...
What is it? The queuing algorithm within CxEngage has been optimized to improve the overall performance...
What is it? In this update, we’ve added support for a broader, more granular set of...