An Interview with Virgin Pulse’s Michael Pace, Contact Center Week Excellence Award Winner
Cloud Contact Center
Video Enabled Contact Center
Reporting, Analytics & Performance
Lifesize Video Meetings
Meeting Room Solutions
Multi-App Room Solution (MARS)
Lifesize Spring 2021 Suite Release: Preparing Customers for the World of Hybrid Work
Introducing Lifesize Connect: Expanding Video Conferencing Horizons for the Way You Hybrid Work
Give your enterprise the resilience, agility and flexibility it needs.
Modernize Your Contact Center
Digital transformation is happening in the cloud.
Deliver seamless collaboration across your organization.
The Human Enterprise: Building the Capacity for Hybrid Work
The Human Enterprise: Enabling Collaboration Through Interoperability
News & Press
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions
Lifesize Recognized in the 2021 Gartner Magic Quadrant for Workforce Engagement Management
What is it? Administrators can remove agents and queues from the transfer menu for specific agents....
What is it? The Preference Menu in the Agent toolbar has been updated to include a...
What is it? Agents now require specific permissions to view Agents or Queues in their toolbar...
What is it? The permission AGENT_EXPERIENCE_METRICS_VIEW enables users to view and select statistics in the Skylight...
What is it? The Queue Callback and Click to Dial features now support early media. While...
What is it? An out-of-the-box integration between the Skylight agent experience and the Salesforce.com CRM system....
What is it? An out-of-the-box integration between the Skylight agent experience and the Zendesk CRM system....
What is it? An out of-the-box integration between the Skylight agent experience and Salesforce Lightning. The...
What is it? By default, agents are now notified by an audio and visual notification when...
What is it? Agents using any Skylight product can now copy their chat transcripts. To copy...